Windows 10: How do I get rid of the following error message? Cannot find script file...

How do I get rid of the following error message? Cannot find script file "C:\Users\Public\roox.vsb".

:)

 

script error message

Hi Sammie,



The script error that you're receiving can be due to a third-party program loading up in the background. We suggest that you perform a clean boot and remove any suspicious third-party software to see if that clears up
the error message. To perform a clean boot, you may check this article.



Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.



Once you resolve software conflicts by removing the third-party software that causes the script error, you should stop seeing this pop-up screen when you turn your laptop on.



Let us know if following the recommended steps in the article gets rid of the script error.

 

Can not find script file error

Hello,

This could be due to a missing script file or that an application is causing the error. As a first troubleshooting step, we suggest that you locate or navigate to the location listed in the error and see if the file it is looking for is there. If you are
unable to locate the file, an application is causing this error to pop-up. If that is the case, we suggest that you boot your PC in Safe Mode and see if the error still pops up. You may follow the steps on this
link on how to start your PC in Safe Mode.

If the problem does not exist in Safe Mode, we would know that an application is causing the error. However, if the problem is presented while in Safe Mode, the problem may be caused by Windows itself.

We look forward to an update from you.

 

Tired of script error

Hi Mohammad,

Thank you for posting on Microsoft Community. We will assist you in resolving your issue.

Before assisting further, I would like to ask you few questions regarding the query:

• What is the complete error message or error code?
• When exactly are you getting the script errors?
• Are you getting script errors while using Internet Explorer?

If yes, I would suggest you to follow the steps in the below link to on troubleshooting script errors in Internet Explorer.

Refer to the link below on How to troubleshoot script errors in Internet Explorer:

https://support.microsoft.com/en-us/kb/308260

Hope this helps!

Get back to us with the answer to the above question to assist you further on this query. Your reply is most important for us to ensure that we assist you accordingly.

Thank you.