Windows 10: How do I install an app on my child's account?

Greetings,I have been trying to install Roblox on my child's account. In the Store app, I sign out of her account. I then sign into my account. I enter the password and then I am asked to allow it on the authenticator, and finally I am asked to enter my pin. I enter my pin and it does not recognize it and I know beyond a shadow of doubt that this is my pin. Please Help.Jim

:)

 

Child Account Get Greyed Out

Thanks for the suggestion, but I did the following instead.

I have another laptop, 2 weeks old, with Windows 10 Home on it.

On that one, I tried the same steps with the child account, and got the exact same results.

 

Child account

I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

Answering your questions:

• Did you make any changes to the child account prior to the issue? No, I did not make any changes.
• Since when you are facing this issue? Right from the start. I never got to login.
• Are you able to login with other child accounts on the computer? No

I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

Thank you for your help.

David.

 

Child account app

Hi Ronald,

Managing the Settings of a child account can be applied to all devices that the child logs into with their Microsoft Account. When it comes to downloading apps, you can change the permissions by following the steps listed below:

• Sign in your Microsoft Account here.
• Click on the Family tab.
• Click your child's' account then select Activity on the right.
  
  
  
  
• Go to Apps, games & media section.
  
  
  
• Click on the drop-down button to change the age restrictions.

Let us know if you have other concerns that we can assist you with.