Windows 10: How do I make my bluetooth headphones connect to my computer AS AN AUDIO DEVICE, even...

Discus and support How do I make my bluetooth headphones connect to my computer AS AN AUDIO DEVICE, even... in Windows 10 Drivers and Hardware to solve the problem; As the question says, I have no problem connecting my Sony WF-C510 bluetooth earbuds to my computer. The issue is that they do not show up anywhere as... Discussion in 'Windows 10 Drivers and Hardware' started by Eddie Buffum, Feb 3, 2025.

  1. How do I make my bluetooth headphones connect to my computer AS AN AUDIO DEVICE, even...


    As the question says, I have no problem connecting my Sony WF-C510 bluetooth earbuds to my computer. The issue is that they do not show up anywhere as an audio device. They don't show up when I click the sound icon in the bottom right of my monitor; they don't show up when I right click it and go into sounds, neither as a playback or recording device. The only two places I've been able to find them is under the bluetooth section of the device manager NOT in the audio section, and in the devices and printers section of the control panel Control Panel\Hardware and Sound\Devices and Printers.

    :)
     
    Eddie Buffum, Feb 3, 2025
    #1

  2. No audio through connected Bluetooth device

    I am having problems playing audio from my Windows PC through my Bose Bose AE2 Bluetooth headphones.

    1) I have previously connected to these headphones without any issues. The audio was fine

    2) at some point, the audio started experiencing distortions and disconnects

    3) I can now no longer play any audio through the headphones from the PC

    In the Bluetooth and other device settings menu, my headphones are connected. I have also tried un-pairing and re-pairing the device several times. The device manager recognizes the headphones in the bluetooth dropdown menut. In the Sound settings on Windows, my headphones are listed as a playback device, but are listed as disconnected and cannot be connected from that menu. Note: this is different from the bluetooth and other devices menu, which says that I AM connected.

    My windows drivers are up to date, I have updated my headphones to the latest drivers as well. My headphones connect without issue to other devices (laptop and cell phone both). I feel as though I have taken all the basic troubleshooting steps and am not getting anywhere.
     
    Bluetooth Bother, Feb 3, 2025
    #2
  3. Twinblaze Win User
    Windows 10 says bluetooth headphones are connected but also not connected

    This is one of those nightmare issues where it seems to only be a problem between one computer and one device. The headphones connect just fine on other windows 10 machines, and other bluetooth headphones connect just fine to this computer.

    Details:

    Upon adding the device in bluetooth, windows says the headphones are connected, but the headphones do not indicate they are connected. The headphones are listed with three separate entries in the bluetooth settings window, under input devices, audio, and unspecified, but this is also the case on the computer where the headphones work just fine. In playback devices, the headphones are listed, but show as disconnected. Selecting "connect" does nothing.

    In Devices and printers, the headphones show as connected and troubleshooter finds no problems. If the devices were paired by selecting the available devices listing that the headphone instructions say to select, the right-click menu does not show the "control" option. If paired by selecting the other listing, the control option will be there, but the only option will be to use the device as a proximity lock. Also pairing this way will cause the default windows 10 bluetooth settings window to minimize instantly whenever opened until the device is removed.

    Steps already taken:

    Used both device manager and a driver utility to check for for driver updates, uninstalled bluetooth devices and drivers and reinstalled, ran sfc /scannow, restarted pc and re-paired headphones numerous times.
     
    Twinblaze, Feb 3, 2025
    #3
  4. Naveen_M Win User

    How do I make my bluetooth headphones connect to my computer AS AN AUDIO DEVICE, even...

    Bluetooth headphones 'connected', Audio, Voice not connected

    Hi,

    Thank you for writing to Microsoft Community Forums.

    I understand how difficult it is, when the device doesn't work in the way it should. For us to isolate the issue and to assist you better, we'd like to ask you a few questions.

    1. What is the make and the model number of the computer?

    2. What is the make and the model number of the headphone?

    3. Are the speakers muted when the headphone is plugged in?

    4. Are you aware of any changes made on the computer prior to this issue?

    We can try a few steps and check if we can fix this.

    Method 1: Remove and connect the Bluetooth headphone and check.

    1. Press Windows key + I together to open Settings.

    2. Click on Devices > Bluetooth & other devices.

    3. Now click on the Bluetooth headphone and click on Remove device.

    4. Turn off Bluetooth and the headphone and turn them back on, and Connect.

    If the issue persists, try method 2.

    Method 2: Enable the Bluetooth headphone.

    1. Right click on the Volume icon on the taskbar.

    2. Click on Sounds.

    3. Navigate to Playback tab.

    4. Right click on an empty space and select Show Disabled Devices.

    5. Check if the Bluetooth headset is showing in the list.

    6. Right click on the Bluetooth headphone and click Enable and check.

    If the issue persists, I'd suggest you to refer this article on
    Fix sound problems in Windows 10
    and try the suggestions showing under the
    Run the audio troubleshooter
    , Fix your audio driver,
    Set default device
    , and Turn off Audio Enhancements section and update us on the result.

    We'll be waiting for your response.

    Regards,

    Naveen M

    Microsoft Community - Moderator
     
    Naveen_M, Feb 3, 2025
    #4
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How do I make my bluetooth headphones connect to my computer AS AN AUDIO DEVICE, even...

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