Windows 10: How do I make my laptop stay on. It powers down after it is left

How do I make my new laptop stay on. It powers down after you quit using it.


* Moved from IE10/other

:)

 

The light on the power button stays on even after shut down.

Hi,

Thank you for posting your query on Microsoft Community.

As per your description, I understand that the light on the power button stays on even after shut down.

We will assist you to resolve the issue.

This issue may arise due to various reasons:

• 
  System not properly shut down or might be in sleep mode.
  
• 
  Power cord connected to the device.
  
• 
  Change in the settings.
  

I would appreciate if you could answer few questions to narrow down to the issue.

• 
  What is the make and model of the computer?
  
• 
  Did you make any recent changes to the settings?
  
• 
  Does the CPU fan spins after the shutdown?
  

As an initial troubleshooting step, (if you are using a laptop).

Unplug the charger from the lap top and check if the issue persists and also try to shut down from the lock screen.

If the issue persists, I suggest you to run the Power troubleshooter and check if it helps.

Follow these steps to run Power troubleshooter:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Power.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

How do I make my computer shut down (properly)?

I didn't want to do an extra step and have to go to the strip every time, even if this solves the problem.

 

When I press the power button sleep, hibernated, or power down don't work my screen goes off but not my pc

Hi,

Thank you for the update.

To assist you better, I would like to know when exactly you had received this error. Are you able to boot the computer?

The following steps detail how to change what happens when the power button is pressed.

By default the power button will tell the computer to shut down, if it is not set to shut down, please follow the below steps.

• In the Windows search box enter ‘Power Options’ and click on it when it appears in the list.
• On the left of the window, click on the ‘Choose what power buttons do’ link
• Under ‘When I press the power button’ choose the option you want to change it to
  Shut Down.
• Click ‘Save changes’ to save the changes.

If the issue persists, I suggest you to run the Power troubleshooter and check if it helps.

Follow these steps to run Power troubleshooter:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Power.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

After performing the power troubleshooter, please perform the steps that has been provided above.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.