Windows 10: HOW DO I MAKE THE MICROSOFT BINGO COMPATIBLE WITH WINDOWS WITHOUT LOSING MY SCORE? THANKS

I HAVE WINDOWS 10-

:)

 

Microsoft Bingo

If I may pop in, although I am not the person you replied to, playing Microsoft Bingo recently, this does not solve the Rewards not being given at the end. The Rewards window comes up, but it is blank (it worked for a short time after installing the game).

- Followed Steps

- Uninstalled and Reinstalled game

- Tested in Windows 8.1 (Dual Boot system) and it occurs there too

- Internet connection works otherwise (obviously, Bingo also explicitly allowed in Firewall)

Thank you for your information, regardless.

 

Microsoft Bingo

Hi,



Thank you for writing to Microsoft Community Forums.



Did you make any changes on the computer prior to this issue?

Are there any external Bluetooth devices connected to the computer?



I would suggest to try with the steps mentioned below.



Method 1: Update graphics drivers.

Please follow the steps mentioned in the link below to update graphics drivers.

Update drivers in Windows 10



Method 2: Run Windows Store app troubleshooter.

Go to Settings->Update & Security->Troubleshoot->Store apps.



Method 3: Reset Microsoft Bingo.

Go to Settings->Apps->Microsoft Bingo->Advanced options->Reset.



Hope it helps.



Peer Samie

Microsoft Community-Moderator

 

Microsoft Bingo

Hi,



For us to isolate your concern with accessing Microsoft Bingo Online, please provide the following information below:

• Do you get any error message on your screen?
• Did you make any changes on your PC before this happened?
• Have you tried other games? This is to check if it only affects Microsoft Bingo.
• What exactly do you see on your screen? You may send me a screenshot for us to confirm that we are on the same page.

As a workaround, we highly suggest that you perform the methods below:



Method 1: Run App Troubleshooter



Click
here to run the troubleshooter.



Method 2: Reset Windows Store.

• Press Windows Key + R Key to Open Run.
• Type wsreset.exe and press Enter.

Method 3: Clean Boot.



Placing the PC in a Clean Boot state will reduce software conflicts and help identify the root cause of why this is happening. Here’s is the steps on
How to perform a Clean Boot.



Take note that once you are done with troubleshooting, perform the steps in
How to reset the computer to start as usual after troubleshooting with clean boot.
That will refresh and reset the PC as usual.



For further assistance and future reference, visit this article: Widnows 10 Help
and bookmark the link in your browser.



Let us know if you need further assistance.