Windows 10: how do I put my printer online, gettimg msg printer offline

how do I put my printer online, getting msg printer offline

:)

 

Networked Printer showing "Offline"

Hey guys,

I'm having a slight issue with one of my printers in that it's showing offline and I can't print to it.

It's a Datamax label printer which is connected to my network via a Netgear print server, this has then be added to one of my servers for sharing etc.

So far I've tried the below.

- Classic on/off.
- Removing from server and re-adding.
- Ensuring that under port configuration SNMP Status is disabled.
- Assigning to different IP.
- Restarting Print Spooler.

I can ping it fine and the printer itself is letting me do manual test prints using its interface, but no matter what I cannot get it to stop showing up as offline and allowing me to print to it over the network. I should add that it's worked fine for the past year.

Any suggestions?

 

Printer offline

Hi there,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below question:

• Did you make any changes to the computer before this issue started?
  

Printer will continually switch itself to offline mode due to an IP port issue. To keep the printer from switching to offline mode, you must validate the printer's IP address.

Meanwhile, please follow the troubleshooting steps as mentioned below:

Steps:

1. Press Windows andR
   key together on your Keyboard.
2. Type Control and hit enter.
3. Click on Hardware and sound> click on Devices and printers.
   
4. Select the HP Printer 2540, right click on it.
5. Uncheck the option use printer offline and select
   properties.
6. Go to the Ports tab at the top of the pop-up window.
7. Click on "Configure Port"
8. Check that the "Printer Name or IP address:" box is the same as the IP of your printer.

You can also refer this link for more information
about Printer issues.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Wi-fi printer goes Offline

I have an Epson SX420W wifi connected to a router Belkin 54g. The network consists of a desktop PC and a notebook with Windows 8.1 Pro 64bit, and a notebook with windows 7, all connected wirelessly to the router and all with the latest epson drivers installed. The printer connects to the router is successful, as well as the network test from the panel of the printer. Installing the printer on the various devices was successful, as well as various proofs. The problem is that sometimes the printer is detected by the devices on the network like "offline", even though it is turned on, properly connected, as the test outcome. What happens for no apparent reason, in some cases it works perfectly while in others it is offline.
Do you know what can depend on and how to fix?