Windows 10: How do I reconnect with Microsoft Support when I have a case number?

I have a case number 1051546450. I need to reconnect with Microsoft support.

:)

 

Tech support Case Number

I was in a chat secession with Microsoft Support/Digital River India

They could not help me but was told there is a solution and to contact

microsoft.com/en-us/mobile/support/contact/

They gave me a case number so that Microsoft would know how to help based on what transpired in my chat support experience.

However is nothing specific at the above URL that I can leave the case number with to get the support I need.

What am I missing here?

How do I get in contact with Microsoft to follow up on my case?

SOLUTION Found under Setting/region not set to US the country where my card is issued from

 

How to get information on past Microsoft Support case numbers

Want to know more about the notes your Microsoft Support agent took? Need to track down a case number? No worries! It's easy. All you need is your device.

1. Go to Microsoft Virtual Agent.
Type in "Talk to an agent".

2. Select the category that this case is about. If you want to track down a support number for a Windows matter, you would select "Windows".

3. (optional for some) If you selected "Windows" or "Xbox", you will be directed to a Windows Advisor or a Xbox Gamer. These people unfortunately do not have access to your case notes (or the case number). Enter your name and email, and
in the details pane, type (or copy and paste) the below text.

Hello, thanks for being here. I need my question to be routed to a Microsoft Agent.

The system will route your question automatically, just click on "Connect to a Microsoft Advocate" or something similar.

4. Your case will go to a support professional. When they are assigned to your case, simply ask for a case number if you would like that. As a courtesy to them, you should provide a date range, to make their work easier. If you are looking
for case notes, give them the case number and the agent will provide details.

I hope that this guide was helpful for you.

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.