Windows 10: How do I reinstall Microsoft as I was contacted by a scammer and need to put a clean copy...

Discus and support How do I reinstall Microsoft as I was contacted by a scammer and need to put a clean copy... in AntiVirus, Firewalls and System Security to solve the problem; I was contacted by a scammer after my computer stopped working and sent me messages that I needed to call Microsoft about a malware problem. I read... Discussion in 'AntiVirus, Firewalls and System Security' started by JoanStandora, Jan 17, 2020.

  1. JOANSTANDORA
    JoanStandora Win User

    How do I reinstall Microsoft as I was contacted by a scammer and need to put a clean copy...


    I was contacted by a scammer after my computer stopped working and sent me messages that I needed to call Microsoft about a malware problem. I read suggestions on your help page about getting rid of this Microsoft program and re-installing a "clean" one. Is that something I can do myself and is that a good idea?

    :)
     
    JoanStandora, Jan 17, 2020
    #1
  2. BORG 386
    Borg 386 Win User

    Beware this fake Windows BSOD from tech support scammers' malware


    Microsoft: Beware this fake Windows BSOD from tech support scammers' malware | ZDNet


    How do I reinstall Microsoft as I was contacted by a scammer and need to put a clean copy... [​IMG]
     
    Borg 386, Jan 17, 2020
    #2
  3. BESTELLEN
    bestellen Win User
    Deleting contacts from Windows 10


    When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

    I suggest you to try the steps provided below and check if it helps.


    • Open Windows Live Mail.
    • Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
    • Highlight all contacts by pressing Ctrl + A.
    • Click Delete located on the Ribbon bar.
    • Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

    After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

    For Mail app:

    Open People app then delete the contact.

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    bestellen, Jan 17, 2020
    #3
  4. JIMMY 2004
    Jimmy 2004 Win User

    How do I reinstall Microsoft as I was contacted by a scammer and need to put a clean copy...

    No More Clean-Installs for Vista Upgrades

    When users were upgrading to Windows XP, the procedure was that users could simply insert their old Windows 98 or Windows 2000 CD at the appropriate time during a clean install without the need for the old OS to be installed at the time. However, Microsoft has decided to change this for Vista, and now requires a fully installed and activated version of your old OS already on the machine. This comes as an attempt to prevent illegal use of upgrade CDs, but could be inconvenient and time consuming when the time comes to reinstall. The new procedure for a reinstall is as follows:
    • Install your old copy of Windows XP
    • Activate it either online or over the phone
    • Install Vista
    Source: DailyTech
     
    Jimmy 2004, Jan 17, 2020
    #4
Thema:

How do I reinstall Microsoft as I was contacted by a scammer and need to put a clean copy...

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