Windows 10: How do I reinstall my bluetooth drivers. Wont use any other site access microsoft thank you

Used to have Bluetooth. Now I don't. Only change is update of windows 10. Have spent time looking on my pc to where I can downloads them BUT I cant find the settings that are suggested? I am a grandmother not a young tech head So please keep replies simple. However I do know a scammer when I see one

:)

 

Windows 7 wont install drivers

+1

If you having an issue installing a driver that worked before you formatted or wont install on a fresh build, sometimes this means hardware damage

 

Unable to access Bluetooth and Wi-Fi as there are no drivers in Device Manager on Windows 10

Hi,



Thank you for posting in Microsoft Community and being part of Windows 10.



I understand your concern that you are unable to access Wi-Fi and Bluetooth as there are no drivers under Device Manager after upgrading to Windows 10.

• Do let us know the make and model of your device?

This issue might have occurred due to corrupted/ outdated drivers after upgrading to Windows 10.



Try few of the below troubleshooting steps and check if it helps.



Step 1: I suggest you to run
Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

Steps:

• 
  Press Windows
  key from the keyboard, type Troubleshooting and select it.
  
• 
  Click on view all option on the upper left corner of
  Troubleshooting window.
  
• 
  Select the Hardware and Device
  options from the list.
  
• 
  Click Next to run the
  Hardware and Device Troubleshooter.
  
  
  

Step 2: I suggest you to install the latest drivers and updates for your device after upgrading to Windows 10.

This will help you to find the drivers for Bluetooth and Wi-Fi and may help in installing the drivers.

Steps:

1. Connect to the internet (Wired internet connection).

2. Press
Windows key and type updates.

3. Click on
Check for updates.

4. Under
Windows Updates, click on Check for updates.

5. Try to install the updates being shown.



Refer: Connect to Bluetooth devices





Hope it helps. Get back to us for further assistance on this issue, we will be happy to help you further.

 

Bluetooth software driver version is downgrading on Windows 10

Hi,

Welcome to Microsoft Community and thank you for posting your query.

Let me help you to fix the issue.

Let’s try simple troubleshooting steps and check if this helps. I would suggest you to uninstall and reinstall Bluetooth driver and check.

• 
  Press Windows key + X and select
  Bluetooth.
  
• 
  Click on the Bluetooth to expand, right click on the
  device and click on Properties.
  
• 
  Now click on Driver tab and click on
  uninstall button.
  
• 
  Once you are done uninstalling the driver restart the computer. It should automatically install the
  Bluetooth generic driver.
  

If the issue still persist, try the below method.

Method 2.

I would recommend you to update the Bluetooth driver and check if it helps.

• 
  Press Windows key + X and select
  Bluetooth.
  
• 
  Click on the Bluetooth to expand, right click on the
  device and click on update.
  

If the above method did not help to fix the issue, I would suggest you to go to the computer manufacturer website and download the latest updated Bluetooth driver and install the same.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.