Windows 10: how do i remove all personal info from my pc before returning to the store

i am returning a new laptop to the store and need to remove all my personal info admin account, files, apps, etc. i have looked at 'old' info, and it does not seem to be applicable any more. if i go to 'reset' and choose to uninstall all my personal files, it then asks how i want to reinstall Windows 10????? Can someone please advise as to how i accomplish this with a laptop running Windows 10 home Version 2004 build 19041.867. i need to return within the next 2 days so i need this info asap. thank you

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

RETURN HP laptop back to store help

I am going to return a laptop back to the store that was given to me days ago.
When i first turned it on, i set it up with log in PIN & my Microsoft account because it didn't let me by pass this process....

I'd like to remove my PIN and Microsoft account before I return it. Nothing else was really used/ saved on it that matters to me, except those two things +WiFi login.

I tried to full reset the laptop and it stayed stuck on 32% for 4 hrs. I powered it off & luckily, it didn't seem to corrupt the pc. I noticed a windows. old file in the files.

I'm afraid to do another full reset in case it gets stuck.
Can't i just remove all these personal credentials and return the pc?
Please advise steps to do it as well.

Thank you in advance.

 

How to remove personal info

I just bought a new computer with windows 10. I started setting up before I realized it was the wrong computer. How do I delete my personal info. so I can return it?