Windows 10: How do I remove someone from a family group who can't be removed? Instructions given on...

Discus and support How do I remove someone from a family group who can't be removed? Instructions given on... in User Accounts and Family Safety to solve the problem; I have a family group. I am the one and only organiser. The only other member is my son, who has never connected his devices to it. I'm trying to... Discussion in 'User Accounts and Family Safety' started by CVI_106, Mar 30, 2023.

  1. CVI_106 Win User

    How do I remove someone from a family group who can't be removed? Instructions given on...


    I have a family group. I am the one and only organiser. The only other member is my son, who has never connected his devices to it. I'm trying to remove him and leave the group myself, so we can both join my husband's group. I cannot remove my son. I get this message: "Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for xxx can remove this family member. Ask the family organizer who granted xxx consent to remove xxx from the family group."Well, that would be me. So how do I remove him. I cannot remove myself from the family

    :)
     
    CVI_106, Mar 30, 2023
    #1
  2. JC03 Win User

    Unable to remove a child from Family Group

    Hi, Steve.

    I'm Jen, I'm also an Outlook user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

    I understand you're unable to remove an account from your Microsoft family group. Based on the error you encountered, it looks like the consent to the account was given by a different adult/organizer. To remove the account, you must remove the consent first using the organizer account that granted it. For the steps, I shared the support page below. Please refer to the "Remove a family member from group" section and check step 4.

    https://support.microsoft.com/en-us/account-bil...

    I hope this helps. Feel free to share how it went.

    Kind regards.
     
  3. Can't remove family members from family group

    Hey all,

    I'm the organizer for my family group. I'm trying to remove one of the members of the family group, and it tells me "Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for [Member] can remove this family member. Ask the family organizer who granted [Member] consent to remove [Member] from the family group."

    I am the person who added this member to the group. I even checked on their profile, and it says I'm the organizer. Why can't I edit/remove this account?

    ~D
     
    Dracolytch, Mar 30, 2023
    #3
Thema:

How do I remove someone from a family group who can't be removed? Instructions given on...

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