Windows 10: How do I remove the administrator ? Or change it to myself ? It was a school issued laptop...

My Laptop still has information for the administrator that’s not me. I was issued a laptop from the college I attended but upon graduation it’s mine to keep and that was 3 years ago. I started using the laptop again more frequently this year and restored it because it was just running too slow. Now the Microsoft Apps require me to purchase and doesn’t work, the laptop is still super slow, and it can’t update to windows 11 when I’ve checked the minimum requirements and am quite positive I should be able too. Please help ! This has been super frustrating for me. I don’t have money to invest in a

:)

 

How to remove an Icon of "eConnect by Harris School Solutions" on my Taskbar

Hi Graceimson,

I suggest you to follow the below steps to remove the "eConnect by Harris School Solutions"
from the taskbar and check if it helps.

• Right click on the icon "eConnect by Harris School Solutions".
• Click on “Unpin from Taskbar” the icon will be removed from the taskbar.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

Removing/changing Administrator

Hi Mike,

We are sorry to hear about the loss.

Before assisting we would like to know:

The account you are speaking about is it a Microsoft Administrator Account or a Local Administrator Account?

• 
  If it is a Microsoft Administrator Account then Password cannot be removed.
  
• 
  In order to remove the Password Protection for a Local Administrator Account you would need to Enable the Build In Administrator Account. This will help you in removing the Password.
  
• 
  To Enable the Build In Administrator Account Please follow the below steps:
  

• 
  Press Windows Logo + X
  
• 
  Click on Command Prompt (Administrator).
  
• 
  Type: net user administrator /active: yes
  
• 
  Hit Enter
  
• 
  Now you will be able to remove the Password, to remove the Password please follow the below link:Redirecting
  

As per the Description you have mentioned as you see an error as "change settings are currently unavailable." We would request you to help us with the Screenshot of this error.

Please follow the steps provided in the below link to send a Screen shot in Microsoft Community:

Redirecting

The above steps should be helpful to you, if the issue still persist, then to write back to us and we will be happy to assist you.

Thank you.

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!