Windows 10: How do I restore Windows Live Mail?

Discus and support How do I restore Windows Live Mail? in Browsers and Email to solve the problem; Folks, I've upgraded my wife's laptop to W10. (She hated/despised W8, W8.1, until I installed the Start8 shell.) Whereas W10 is a great improvement,... Discussion in 'Browsers and Email' started by iamc3k, Aug 3, 2015.

  1. iamc3k Win User

    How do I restore Windows Live Mail?


    I've upgraded my wife's laptop to W10. (She hated/despised W8, W8.1, until I installed the Start8 shell.) Whereas W10 is a great improvement, the bundled email software is not.

    W10's mail program does not allow new folders to be created (you can add pre-existing ones, but you cannot make your own); it does not allow you to look at all unread emails (you've got to go into each account); the upgrade process wiped out all her contacts (I'm hoping they still exist somewhere on her hard-drive).

    How do I reinstall Windows Live Mail?


    iamc3k, Aug 3, 2015
  2. Chris 204 Win User

    Issue with changing Windows Live ID

    I need to change my Windows Live ID. I know how to do it (reset) but afterwards when I restore all of my media, apps, etc. it also restores the old Windows Live ID. Any solution to this? Thanks.
    Chris 204, Aug 3, 2015
  3. windows 2011 email files into windows 10 mail program

    I was running windows 2011 live mail, on Windows 10, and which was backed-up by Carbonite. I bought a new Windows 10 machine, and had Carbonite restore all of my backed-up 2011 live mail files, onto the new machine.

    1) Is it even possible to import the Carbonite restored 2011 live mail files into Windows 10 Mail??

    2) If it's possible, how do yo do it??
    AllenBerman, Aug 3, 2015
  4. NUS
    Nus Win User

    How do I restore Windows Live Mail?

  5. Vincenzo Win User
    WLM survived the upgrade to W10 on my computer. Did you lose it? You should be able to reinstall by installing Windows Essentials and choosing WLM during the install.
    Vincenzo, Aug 3, 2015
  6. Flik Win User
    Flik, Aug 3, 2015
  7. Use the link Flik provided or here's an alternative
    Windows Essentials download options - Free Email, Instant Messaging, and Photo Editing Software from Microsoft

    Select the lanuguage you want and download the web installer stub (wlsetup-web.exe)

    You can install all Windows Essentials applets or choose the ones you want to install

    How do I restore Windows Live Mail? [​IMG]

    I only use Mail, so I'm not sure if the others works on Win10.
    If the installer complains about .NET 3.5, you'll have to turn that version of .NET on in Programs & Features Turn Windows features on or off.

    How do I restore Windows Live Mail? [​IMG]

    How do I restore Windows Live Mail? [​IMG]

    Answer yes to download the required components from Windows Update.
    Slartybart, Aug 3, 2015
  8. iamc3k Win User

    How do I restore Windows Live Mail?

    Ahhh....I thought that the links would do it: to no avail. I am told that I already have "mail" installed, when I followed the links and I downloaded Windows Essentials 2012.

    The W10 update never gave any sort of option to import favorites or contacts. I didn't think I'd need to manually import them. (Yeah, I know. But I thought after all the friggin' public testing that all the warts were removed.)

    W10 imported all the programs, etc., that she used. Why couldn't it import contacts and favorites? (I've found the favorites folder in the Windows.old directory.)

    So...since W10 mail is working...with no do I import her old contacts from the Windows.old directory?

    iamc3k, Aug 3, 2015
  9. You could try removing the Mail app and then try installing weMail again.

    If you already have mail in the Mail app - I'm not sure how to back that up.
    You could check the server to see if the mail is still there - that would be your backup.

    If you want to proceed, here are the instructions to remove Mail app:

    Launch PowerShell
    Enter the following command to get a list of apps

    Look for microsoft.windowscommunicationsapps - that is the Mail and Calendar apps

    Copy the value of PackageFullName for that app, use the PowerShell remove-appxPackage command with the FulPackageName to remove the app:
    Using what was returned on my machine, the command would be
    remove-appxPackage microsoft.windowscommunicationsapps_17.6020.42011.0_x64__8wekyb3d8bbwe
    The PackageFullName might be different on your machine, you need to enter the specific name when you run the remove-appxPackage command.

    Here's what get-appxPackage returned on my machine for Mail

    Attribute : Value Name : microsoft.windowscommunicationsapps Publisher : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US Architecture : X64 ResourceId : Version : 17.6020.42011.0 PackageFullName : microsoft.windowscommunicationsapps_17.6020.42011.0_x64__8wekyb3d8bbwe InstallLocation : C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6020.42011.0_x64__8wekyb3d8bbwe IsFramework : False PackageFamilyName : microsoft.windowscommunicationsapps_8wekyb3d8bbwe PublisherId : 8wekyb3d8bbwe IsResourcePackage : False IsBundle : False IsDevelopmentMode : False Dependencies : {Microsoft.VCLibs.140.00_14.0.22929.0_x64__8wekyb3d8bbwe}
    Slartybart, Aug 3, 2015
  10. simrick Win User
    Before you get WindowsLive Mail re-installed, have a look at the video in this post; it may help you

    Help migrating WinLiveMail for W10 upgrade
    simrick, Aug 4, 2015
  11. iamc3k Win User

    This is resolved. I'll give you the narrative, and, perhaps, someone at MS will learn from it, fix it, and help others.

    The issue has been the Mail program in W10. This is the big, double-width, icon you see in the Start Menu; "Mail".
    It will not let my wife create new folders, like "Kitchen Ideas" or whatever. Also, it is as slow as molasses to open up and use. ("Mail" would take over 10 minutes to check for, and download, new messages. Even to open an existing message would take over 10 minutes.)

    As well as being unresponsive and uncustomizable, it also flushed all her contacts. Unhappy wife.

    Using the advice, above, I downloaded and installed eM. It's free it looks good, etc. I set it up on her machine. It fulfilled the requirement to be customized and it was very responsive.

    Unfortunately, it did not restore her contacts. (Nor could I find them anywhere using search and various suffixes with a *.)

    When she came home, I sat down with her to show her the new eM program. I opened up W10, and started to scroll down the Start Menu. Lo and behold, all the way at the bottom, was Windows Live Mail. Huh. Click. It opened up...with all her contacts intact.

    I'd never scrolled past all the Start Menu crap down to the bottom. The "movie" and other fluff. There's a lot there...which has never been used, nor will be.

    I'm glad WLM was imported into the W10 upgrade and that it kept the contacts. It had been there all along, hidden in plain sight.

    I cannot excoriate the design and dysfunctionality of "Mail" enough. It is horrible. Maybe it was left in for a non-email user? I don't know.

    eM is a great little program.

    WLM contacts should not be hidden when searching. I looked in "Windows.old" and also in "C:". Never found 'em until I opened WLM.

    Anyhow, thanks for the help.

    iamc3k, Aug 10, 2015
  12. simrick Win User
    Good news indeed, Ken. I will be upgrading a friend's system which has Windows Mail (not Windows Live Mail) and I hope to be able to *not* lose contacts and email when I do it, (or we may not be friends after that!), and your solution gives me hope... *Thumbs
    simrick, Aug 10, 2015
  13. iamc3k Win User

    How do I restore Windows Live Mail?

    LOL... I usually take precautions before OS upgrades, but this time I just trusted in the force. *Wink For my next machine, I'll treat it like a clean install and copy all the personal folders to another rig, first.

    iamc3k, Aug 10, 2015
  14. szempruw Win User
    My Windows Live Mail wouldn't work after I installed Windows 10. The program would try to start, but the little window wheel would just spin and spin. I had to go to Task Manager to stop and end the detailed process. I was afraid I would have to re-install WLM again, possibly loosing everything. After a long look at all the forums, I couldn't find out why it worked for some people and not others. By shear luck, noting I'm not an expert, I suspected a problem with security / permission access. I opened up File Explorer and searched for location of WLMail.exe. I then right-clicked the .exe and selected "Run as Administrator." Low and behold, WLM opened up and all my old stored files and contacts were available. I even responded to new mail feedback indicating they had no way to use or import your old contacts. At least I can use WL Mail 2012 again. Good luck to all who try this simple fix.
    szempruw, Aug 28, 2015
  15. MsRobin Win User
    . . . Or anybody else really. I realize this is an older thread, but I found it trying to solve this very problem. I just upgraded to Windows 10 from Windows 7. I (eventually) found my Windows Live Mail 2011 program which did make the transition, but it was empty. I had to go through and set up the accounts all over again and when I tried to import everything (emails, contacts, storage folders), my computer couldn't find them. I even ran a search on the c: drive for my email address and it didn't find anything. I'm debating just using my system back-up that I ran just before I started the upgrade and restoring my computer to Windows 7 just to see if my emails are there. I would have done that already if the upgrade hadn't taken a good 8 hours. I already tried to import from the back-up drive but the email program couldn't read the contents of the system catalog.

    I was just hoping that you were successful and my emails were still here somewhere. In case you can't tell, I'm computer literate but not particularly computer savvy.

    MsRobin, Feb 14, 2016

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