Windows 10: How do I run my CD/ROM

How do I run my CD/Rom

:)

 

CD rom

Hi Eugenia,

There are numerous reasons for your CD ROM not to be recognized by your system like corrupted registry entries, outdated drivers, or hardware issue. To isolate such issue, we'd like to ask a few questions:

• Which build and version of Windows 10 is currently installed on your computer? To check, click the
  Start > Settings > System >
  About.

• Are you getting any error messages?
• Were there any changes made on your computer settings prior to this issue?

You can also follow the steps
here. The article lists all troubleshooting steps suitable for issues in recognizing CD drive.

We look forward to your response.

 

Windows 10: CD ROM drive is recognised, but some CD ROMS won't run - any ideas

Hi Matty,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.

• 
  Have you checked the CD in a different computer? What is the status?
  
• 
  Does this issue specific to any particular CD?
  

I suggest you to clean the disk and try again. Check if it helps.

If the issue persists, Uninstall and reinstall the device from Device Manager. To do so, follow these steps.

• 
  Press Windows + X on the keyboard and select
  Device Manager.
  
• 
  Find the DVD/CD-ROM drives and expand it. Now, right click on it select
  Uninstall.
  
• 
  Restart the computer and Windows should reinstall the device.
  

Make sure you have the latest Windows Updates installed. Also check for the optional updates which may have the required drivers for the device.



Please keep us posted on the issue. We will be happy to assist you accordingly.

 

CD-ROM not reading any disks

We appreciate the information that you've provided. Our next step is to consider the following methods below:

• Manually update your DVD/CD-ROM driver. There are cases wherein automatic update doesn't install the compatible driver to your device. To do this, check your device support site and ensure that you've downloaded and installed the appropriate
  driver for your device.
• Run the hardware troubleshooter to scan and automatically fix any errors preventing your
  DVD/CD-ROM to work properly. Here are the steps on how to run the troubleshooter:
  • Type Troubleshoot in the search box and press Enter.
  • Select Hardware and Devices.
  • Click Run the troubleshooter.
  • Allow the scan to complete, and then follow the on-screen instructions to complete the fix.
• Try another CD/DVD for further isolation. If your device was able recognize other
  CD/DVD then the issue is not hardware related.

Feel free to post back if you encounter any challenges along the process.