Windows 10: How do I scan from my all in one brother printer. I can print but not scan; Windows 10

Discus and support How do I scan from my all in one brother printer. I can print but not scan; Windows 10 in Windows 10 Drivers and Hardware to solve the problem; I have a all in one brother printer. I can print but I cannot scan. How do I scan? Windows 10... Discussion in 'Windows 10 Drivers and Hardware' started by prs2pms63, Jul 30, 2019.

  1. prs2pms63 Win User

    How do I scan from my all in one brother printer. I can print but not scan; Windows 10


    I have a all in one brother printer. I can print but I cannot scan. How do I scan? Windows 10

    :)
     
    prs2pms63, Jul 30, 2019
    #1
  2. slim142 Win User

    Can't "Scan To" from printer. Please help!

    The scenenario is the following:

    We have multiple subnets in our network. One of them is the security one which is 10.224.2.xxx

    Computer A is connected directly into it. Ethernet cable comes out of the wall and goes into her Intel NIC.

    Computer B is also connected directly into it. However, ethernet cable comes out of the wall, goes into a dock and then through the USB cable, gets internet.

    Computer C is connected to our wireless security network which is 10.224.4.xxx
    This computer is allowed on the firewall to talk to 10.224.2.xxx

    All three computer have Webroot SecureAnywhere installed. The printer is an EPSON Workforce WF-4640. IP is 10.224.2.122 / 255.255.254.0 / 10.224.2.1 gateway / no iPV6 / 192.168.50.18 & .19 are DNS's. Printer has static IP.

    I proceeded to install the drivers on all three computers. Here is where the problem comes.

    Computer A installs just fine. Finds the printer on the subnet and completes installation. I can print and scan FROM the computer. I can also scan FROM the printer. When I go to "Document Capture Pro", I can see scan to: COMPUTER A on the list.

    Computer B also installs just fine. Finds the printer and completes the installation. I can print and scan FROM the computer, but I cannot scan FROM the printer. It just wont list COMPUTER B at all!. I tried plugging the ethernet cable directly into the laptop, but still, the printer will not show computer B in the scan to list.

    Computer C the same story, but worse. I cannot finish the installation properly because it will not find the printer. It is obviously on a different subnet, but it will not let me type in the address so I just cancel the printer finder part. I manually go to control panel and adjust the IP parameters. Same thing, I can print and scan from the computer but cannot scan FROM the printer. It will not list Computer C in the list.

    I have tripled checked the EPSON Scan software on each PC. Each has the IP parameters set properly. I have spent days installing and reinstalling drivers, but no luck. Printer has updated firmware. I tried disabling Windows firewall, nothing.
    At first I wanted to think it was Webroot, since there is a review on Amazon from a guy that had the same problem, but using Norton. However, how come Computer A works just fine?
    When I though it was the dock, I quickly found out it was not as explained in Computer B when I plugged it directly.

    At this point, Im running out of ideas. Im not even sure where else to go.
     
    slim142, Jul 30, 2019
    #2
  3. Bonobo79 Win User
    Cannot Scan with HP or Brother Printer

    I am running Windows 10. I have both a Brother MVC-9130 CW and HP Envy 4500 wireless printer, and while both print and copy fine, neither can scan. I am getting a "Check Connection" error on the Brother, and the HP cannot find the computer in the scan
    mode.

    I have reinstalled the drivers but to no avail. I have tried opening up WIndows Fax and Scan as an administrator, but also to no avail. I've wasted two hours now trying to scan a simple document that I need to get out today, so I hope someone can please
    help.
     
    Bonobo79, Jul 30, 2019
    #3
  4. Jan123 Win User

    How do I scan from my all in one brother printer. I can print but not scan; Windows 10

    Windows 10 Home Won't Print to Remote Printer


    I have three computers.
    Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
    Machine 2: Windows 10 pro, prints OK to the remote printer.
    Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
    I’ve tried everything that I can think of, and would appreciate any suggestions.
    I did these steps on Machine 3 that did not work.

    1. Remove the printer device.
    2. Add a Printer
    3. The printer that I want isn’t listed
    4. Select a shared printer by name
    5. Browse
    6. Select the displayed Machine 1.
    7. Select the displayed Printer.
    8. Next
    9. Failure “Connect to Printer”.
    10. Add a printer using a TCP/IP address or Hostname
    11. Next
    12. Set Hostname to Machine 2, and set port name.
    13. Detecting TCP/IP Port
    14. Additional Port information required.
    15. Device Type – Standard, Brother Port Server
    16. Next
    17. Detecting the Driver Model
    18. Install The Print Driver
    19. Select Brother and Brother HL-5040
    20. Next
    21. Replace the Current Driver
    22. Printer Name (setting it to HL-5040)
    23. Next
    24. Do not share this printer
    25. Next
    26. You’ve successfully added “HL-5040”
    27. Finish
    Printing on Machine 3 puts the document in the print queue, which reports error printing.
    Printing from Machine 2 to the printer on Machine 1 works perfectly.
    All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.
     
    Jan123, Jul 30, 2019
    #4
Thema:

How do I scan from my all in one brother printer. I can print but not scan; Windows 10

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