Windows 10: How do I set up win 10 with Outlook 2013 and British telecome mail

Discus and support How do I set up win 10 with Outlook 2013 and British telecome mail in Browsers and Email to solve the problem; I have been trying to set up Outlook 2013 on Win 10 for the last week with no success at all. I log on to BT mail and change my password. The last... Discussion in 'Browsers and Email' started by Hwalker1, Jul 15, 2016.

  1. Hwalker1 Win User

    How do I set up win 10 with Outlook 2013 and British telecome mail


    I have been trying to set up Outlook 2013 on Win 10 for the last week with no success at all. I log on to BT mail and change my password. The last screen is as follows:
    QUOTE:
    IMPORTANT

    Do you also use a mobile device, tablet or email program such as Outlook to access your email?

    You do? Then it's extremely important that having now changed your password, you also update all of the

    devices you use to access your email account, with your new password. Why not take the time while

    you're waiting to do this.

    The most common cause of log in failures is because the password in your mobile device, tablet or email

    program does not match your email account so it's important that you do this.

    For more advice visit www.bt.com/help/clientsetup
    End Quote
    =================================
    Unfortunately, when you open Outlook, it immediately tries to log in using the old password before you have had time to change it.
    BT then says that you have tried to log in too many times and asks you to change your password.
    And so it goes on ad infinitum.

    My internet provider is BT (British Telecom) a company that seems to be run from India. They refuse to help me set up outlook because that is their policy. All posts in the outlook forum show information that does not look at all like my Outlook 2013 set up screen, so they are no help at all. All I want is for someone in the UK who has a BT account to post a screen shot of the three screens concerned. If I turn on Outlook it immediately logs in with the wrong password and the whole chain starts over. One solution would be to turn off the internet while I change the password, but there seems to be only one answer to that, and it uses the Edge browser, which will not work properly on my computer.
    I only use one device and that is my computer.
    Please help anyone?

    :)
     
    Hwalker1, Jul 15, 2016
    #1

  2. microsoft office outlook

    The following Pop UP constantly appears...

    Either there is no default mail client or the current mail client cannot fulfill the message request.

    Please run Microsoft outlook and set it as the default mail client...

    Tried everything to prevent this but nothing seems to work...I would say that I have British Telecom as my service provider and many things seem incompatible with their system.. Could this be one of them?
     
    michaeldawsonUV, Jul 15, 2016
    #2
  3. Email Problems

    How can I get Windows 10 mail working. Successfully imported all my mail from Outlook 13 but no new messages appear in Windows 10 after the import but they still keep appearing in Outlook 13. Very frustrated as since accepting Windows 10 I can no longer
    send email messages in either Windows 10 or Outlook. Any help will be greatly appreciated. NOTE I am on British Telecom (BT) email address which everyone on BT is having the same problem
     
    Dennis Frazer, Jul 15, 2016
    #3
  4. Kari Win User

    How do I set up win 10 with Outlook 2013 and British telecome mail

    Try this:

    1.) Make sure Outlook is closed, not running! Open Control Panel (right click Start button, select Control Panel)

    2.) In Category view, select User Accounts:


    How do I set up win 10 with Outlook 2013 and British telecome mail [​IMG]



    3.) Select Mail (Microsoft Outlook 20XX):


    How do I set up win 10 with Outlook 2013 and British telecome mail [​IMG]



    4.) Select Email Accounts:


    How do I set up win 10 with Outlook 2013 and British telecome mail [​IMG]



    5.) Select your email account, click Change:


    How do I set up win 10 with Outlook 2013 and British telecome mail [​IMG]



    6.) Type the new password, click Next:


    How do I set up win 10 with Outlook 2013 and British telecome mail [​IMG]



    7.) Account settings will be tested, when done close all windows:


    How do I set up win 10 with Outlook 2013 and British telecome mail [​IMG]


    Notice please: you can only change password if the account type is Exchange ActiveSync, IMAP or POP3. If the account type is Microsoft Exchange (for instance Office 365 Business email accounts), changing the password with this method is not possible.
     
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How do I set up win 10 with Outlook 2013 and British telecome mail

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