Windows 10: How do I solve relatively new Acer R15 Convertible laptop that has constant BSOD crashes...

I received my laptop Dec. 2017 new from amazon. It arrived properly packaged but the display came misaligned with the body (visibly when closed down), which i ignored anyways. It worked pretty normally with everything for about 2 months. I stored my laptop slantly in a safe area away from liquids, falls, knocks and (hopefully) much dust. i took care of it and had no falls, spills nor lent it to anyone.... not even out the house.
After 2 months the laptop had a windows update which i snoozed...

How do I solve relatively new Acer R15 Convertible laptop that has constant BSOD crashes both randomly and from minor knocks?

 

Relatively new Acer R15 Convertible laptop keeps crashing both randomly and from certain actions.

I received my laptop Dec. 2017 new from amazon. It arrived properly packaged but the display came misaligned with the body (visibly when closed down), which i ignored anyways. It worked pretty normally with everything for about 2 months. I stored my laptop
slantly in a safe area away from liquids, falls, knocks and (hopefully) much dust. i took care of it and had no falls, spills nor lent it to anyone.... not even out the house.

After 2 months the laptop had a windows update which i snoozed so i could finish a game. Eventually, i had a BSOD, and upon reboot, the computer automatically updated itself. From then i have been having random BSODs occurring frequently.

These BSODs occur sometimes on boot, requiring multiple reboots. They also occur pretty much every time i play a game, when i move or lift the device swiftly and when the laptop receives a knock ( whether body knock or display knock... almost
any hard contact) as light a a pen hitting the edge or me entering the bed quickly while it is on the bed. I stopped storing the laptop sideways which seemed to reduce the frequency of crashes but that's questionable right now.

Also, occasionally my network stops working, leaving the wifi symbol to a monitor with a red 'X' signalling nor network reception, and the wifi device is missing. It occurs only on boot up ( whether by cold boot, reboot or BSOD reboot) at COMPLETE
random.The only way i have discovered to resolve it, is a temporary fix to reboot and turn off-turn on the computer until it decides to work.

I backed up files and had a reset of the computer. When i did this, it didn't have the problem...... but for a small amount off time (for which i can't tell if it actually worked). Within minutes, ironically the laptop had a small fall (yes,
i know i sound really bad lucky). From here everything was at full swing once more. Up to this date they both bothers me daily.

I scoured the internet for answers but each only speak to pieces of my puzzle. Some possible solutions found are high risk, out of my confidential-skill level and potentially warranty threatening. Though i could carry it to a technician for
check and repair, that's a costly and risky venture for me and i would atleast find the most plausible cause for it and maybe a high likely solution I could manage to correct it.

Recently had a weird occurrence where Bluetooth wouldn't work until i troubleshooted and rebooted. hasn't come back so far however.

Possible causes found:

faulty motherboard ; loose drive cables (i strongly lean to this one)

Important points:

Relatively new

Convertible laptop

Properly kept for the most part

SSD (no HDD)

BSODs from: hard contact, moderate - swift movement/shifts, games, boot up, random ( sometimes in long chains behind each other)

Network malfunction at COMPLETE RANDOM

There MAY be a rattle within the body when orientation is changed. I stress "MAY", because i think i heard it but i didnt repeat for confirmation inorder to prevent further possible damage.

What does anyone think?



-Robert

 

KernelBase.dll is broken constant BSOD's constant game crashing.

Hi Darry,

User Profile corruption is one of the possible reasons why you are experiencing constant BSOD's on your computer. You mentioned that you ran the
System File Checker (SFC) tool, but is still getting a stop code. To further troubleshoot the issue, we suggest that you create a new User Profile and check if the issue persists.

To create a user profile, follow these steps:

• Go to Settings. Click Accounts.
• Select Family & other people.
• Select the Add someone else to this PC tab.
• Name the user as Test.
• Leave the password field blank.
• Hit Next.
• Sign in as Test user.

You may also check this link
to fix BSOD errors. Choose the situation when you experienced the problem and follow the troubleshooting steps.

 

BSOD crashes and intel hd crashes on brand new acer 592g

Hey there,

so i bought my new acer aspire vn7-592g (awesoem laptop) 3 days ago and recently i have been having bsod crashes like Page Fault in Nonpaged Area, video Scheduler internal error and kmode exception not handeled

and intel graphics crashes while surfing on the web on firefox

here are some dump files CrashDumps.rar