Windows 10: How do I transfer my Dolby Atmos account

Discus and support How do I transfer my Dolby Atmos account in Windows 10 Software and Apps to solve the problem; Hello MS, How do I transfer my Dolby Atmos account to my current e-mail. I had it on my Windows 10 Lap-Top working fine, but now it won't run as I... Discussion in 'Windows 10 Software and Apps' started by Pete Hartman, Mar 31, 2021.

  1. How do I transfer my Dolby Atmos account


    Hello MS,


    How do I transfer my Dolby Atmos account to my current e-mail. I had it on my Windows 10 Lap-Top working fine, but now it won't run as I deleted my old e-mail account on this machine? I still have that original e-mail account open. Can you help me restore my license so I can get it working again?


    Thanks, Pete

    :)
     
    Pete Hartman, Mar 31, 2021
    #1

  2. Dolby Atmos

    We would like to confirm if you have check if you Dolby Atmos can be dectect by your computer?

    We suggest that you check if its being detected by following these steps:

    • At the bottom right side of your screen, where the Time and date can also be located, look for the
      sound icon.
    • Right click on the sound icon, a smaill window will pop up with the Sound
      menus.
    • Click on the Playback Devices.
    • The Sound window will appear with the Playback
      tab.
    • Look for Dolby Atmos to make sure that it is properly installed.

    If its not on the list in Playback Devices, kindly check if its listed in Device Manager by:

    • From the Start menu, type in Device Manager, then
      Enter.
    • Then click the Sound, video and game controllers driver.
    • Look for Dolby Atmos, then right click on it, then click
      Unintall
      .
    • Once done, remove your Dolby Atmos device and restart you computer.

    After your computer has restarted and your are in the Desktop screen of your computer, connect your Dolby Atmos device. It should automatically be installed in your computer by giving you prompts. Once successfully installed, kindly check if it is detected
    now by you computer in Playback Devices.

    We'll be waiting for your update.
     
    Kristine Som, Mar 31, 2021
    #2
  3. Dolby Atmos

    I checked this line:

    5. Look for Dolby Atmos to make sure that it is properly installed.

    and i have list with my two audio cards :

    1. onboard - Realtek High Definition audio

    and

    2. dedicated Asus xonar DG audio device.

    When selecting option 1. i have spatial sound dolby atmos option, but when selecting option 2, i have listed only "none" under spatial sound.

    I can confirm that i had spatial sound on previous win10 build

    For this part:

    • From the Start menu, type in Device Manager, then Enter.
    • Then click the Sound, video and game controllers driver.
    • Look for Dolby Atmos, then right click on it, then click Unintall.
    • Once done, remove your Dolby Atmos device and restart you computer.
    i dont have dolby atmos under sound, video and game controllers
     
    HrvojeReich, Mar 31, 2021
    #3
  4. How do I transfer my Dolby Atmos account

    Andre Da Costa, Mar 31, 2021
    #4
Thema:

How do I transfer my Dolby Atmos account

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