Windows 10: How do I unlock a Seagate Backup Plus device

How do I unlock a Seagate Backup Plus device

:)

 

Seagate Backup Plus Slim and Windows 10

I am able to backup my files using Seagate Backup Plus Slim. Windows 10 tells me my Seagate software is up to date. However I keep getting notifications to backup my files on the Windows 10 Notifications Board. Also Windows 10 does not allow me to add
my Seagate Backup as an external device and seems not to be registering that I am already backing up my files to an the external Seagate hard drive. Any suggestions?

 

Seagate Backup Plus

Seagate Backup Plus 5 Tb drive shows up on my Windows 10 device manager but does not show up on the file history and scheduler does not work.

Spent 2 hours with Seagate Tech support but said it's a Microsoft problem.

 

Seagate Backup Plus drive not saving past 4% using dashboard. - WIndows 10

Hi Tony,

Thank you for posting your query in Microsoft Community.

I suggest you to update the drivers for this device and check if it helps.

Method 1: Update the Drivers.

To do this, follow these steps:

• Press Windows button and X together open Device Manager.
• In Device Manager, right click the Seagate Backup Plus drive
  Device.
• Click Update Driver.
• Follow the instructions to update the driver.

Note: You may be prompted to provide the path of the driver. Windows may have the driver built-in, or the driver files may still be installed from the last time that you set up the device.



If the issue persists, you may uninstall and reinstall the drivers and check if it helps.

Method 2: uninstall and reinstall the drivers

• Press Windows+X keys and select Device Manager.
• Right click on Seagate Backup Plus drive
  and select Uninstall.
• Restart the computer and let the computer install the driver.

You may also try installing the latest chipset drivers from the manufacturer's website and check.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.



Thank you.