Windows 10: how do stop fake microsoft ransom: jhtr.poijhuhyvgfctd.tk call 1-802-277-3179

how do i stop/get rid of this fake microsoft ransom demand; jhtr.poijhuhyvgfctd.tk call;1-802-277-3179? Thanks. What a pain.

:)

 

New Trojan that Demands a Ransom

There is a new virus out there discovered by virus hunters known as "Cryzip". The Trojan encrypts your files and then demands a $300 ransom for the decryption password to get your files back. After encrypting the files, the virus leaves a nice step-by-step guide of how to go about paying the ransom off. It's supposedly spread through email Spam, and has successfully evaded anti-virus scanners.

Source: eWeek

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

fake phone calls purporting to be from microsoft support

As you already noticed these calls are fake, so it doesnt help to ask microsoft to stop them. If you have a decent combined internet and phone router you can add the numbers to the block list.