Windows 10: How do you change Windows password if someone is using Microsoft account to sign-in?

Discus and support How do you change Windows password if someone is using Microsoft account to sign-in? in Windows Hello & Lockscreen to solve the problem; How do you change Windows password if someone is using Microsoft account to sign-in, forgot password and now cannot login to Windows?... Discussion in 'Windows Hello & Lockscreen' started by jackin, Apr 10, 2020.

  1. jackin Win User

    How do you change Windows password if someone is using Microsoft account to sign-in?


    How do you change Windows password if someone is using Microsoft account to sign-in, forgot password and now cannot login to Windows?

    :)
     
    jackin, Apr 10, 2020
    #1
  2. Arul_D Win User

    forgot then changed Microsoft account password

    Hi,

    Welcome to the Microsoft Community.

    I would suggest you to follow the below steps and check if it helps.

    • Try disconnecting the cable from the Internet:
      • If there is a Wi-Fi icon on the sign-in screen, click it and go to Airplane mode.
      • If there is a wired connection, disconnect the wire.
      • If sign-in is successful, let us know in the comments!
      • Also, we can then change to a local account, restart, and re-connect to the MSA.
      • If this works, please let us know!
    2. Try sign-in on another device (phone or PC) via the
    https://account.microsoft.com
    page.

    • If the sign-in is unsuccessful, stop and handle it like any other password issue.
    • If sign-in is successful there, don’t try resetting/changing the password, continue to the next step.
    3. Try using the On-Screen Keyboard to sign in on the PC.

    4. If that fails, make sure the PC is connected to the Internet (the connection icon should be visible in the lower right).

    Thank you.
     
    Arul_D, Apr 10, 2020
    #2
  3. account password change

    Hi,

    Thank you for posting your response.

    Before we proceed, I would like you to provide the information stated below:

    1. Which version of Windows 10 is currently installed in your computer?

    2. Are you using a Microsoft Account to log into your computer?

    To open System Properties and check the version of Windows, follow the steps below:

    1. Open Run Command (Windows button+R).

    2. In the dialog box type control system and hit enter.

    If you are using a Microsoft Account to log into your system and you are unable to change the password, then I would suggest that you sign in online and change your password. Follow the steps below to do so.

    • 1. Click on the link below to open the Microsoft site, and then select
      Security & privacy.
    Microsoft account | Sign In or Create Your Account Today – Microsoft

    • Select Change password.

    • Enter your current password, then the new password you want, then enter the new password again.

    • Select Save.
    Hope this information helps.
     
    Vanessa Sohtun, Apr 10, 2020
    #3
  4. How do you change Windows password if someone is using Microsoft account to sign-in?

    sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Apr 10, 2020
    #4
Thema:

How do you change Windows password if someone is using Microsoft account to sign-in?

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