Windows 10: how do you get a refund when you cant download stuff from microsoft?

Discus and support how do you get a refund when you cant download stuff from microsoft? in Microsoft Windows 10 Store to solve the problem; how do you get a refund when you cant download stuff from microsoft?... Discussion in 'Microsoft Windows 10 Store' started by tank.2, Dec 3, 2018.

  1. tank.2 Win User

    how do you get a refund when you cant download stuff from microsoft?


    how do you get a refund when you cant download stuff from microsoft?

    :)
     
    tank.2, Dec 3, 2018
    #1
  2. Rey Bel1 Win User

    Refund for an application bought on Microsoft Store

    Hi,

    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support
    team.

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.



    Let us know if you need further assistance.

     
    Rey Bel1, Dec 3, 2018
    #2
  3. need refund for dvd player

    Hi John,

    Thank you for posting your query in Microsoft Community.

    Could you provide us few information in order to assist you better?

    • What are the issues your facing in DVD player apart from not playing?
    • Do you get any error message?
    • Did you try to uninstall and reinstall the app again?
    • Did you try any troubleshooting steps to fix the issue?
    I would suggest you to contact the store and try to get a refund for the issue.You can follow the link mentioned below to contact the Store.

    Items ordered from Microsoft Store online:

    http://store.microsoft.com/Help/Returns-Refunds

    Sales and Support

    http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Site_Contact_Us



    Hope it helps. For any further Windows related assistance, feel free to contact us and we will be glad to help.
     
    SujataMoktan, Dec 3, 2018
    #3
  4. Karen Her Win User

    how do you get a refund when you cant download stuff from microsoft?

    Refund for purchasing The Sims 4.

    Thank you for the information. We suggest that you log in to your Microsoft account, and check if the charge was applied. Follow the steps below to check it:

    • Go to account.microsoft.com.
    • Log in using your username and password.
    • Click the Payment & billing tab.
    • Select Order History.


    If the charge shows on your Order History, please contact Microsoft Store Support. Refer to this
    link.

    If the charge is not showing, you may need to contact the developer of the game to process the refund.



    Get back to us if you need more information and we'll be happy to assist you.
     
    Karen Her, Dec 3, 2018
    #4
Thema:

how do you get a refund when you cant download stuff from microsoft?

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