Windows 10: hOW DO YOU RECONMNECT THE HISTORY DRIVBER IF YOU DONT HAVE AN EXTERNAL DRIVE ( IF YOU CAN...

IT SAYS IT ALL IN THE SUBJECT

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File History is off and won't recognize my external drive

Hi,



Thank you for posting your query in Microsoft Community. Let me help you.

• 
  Have you made any changes in settings prior to the issue?
  
• 
  What is the status when you connect your external driver in your system?
  
• 
  Have you checked with a different external drive? What is the status?
  
• 
  Have you tried connecting the drive in a different USB port? What is the status?
  

I suggest you to disable your third party-software (If any) and check if it resolves the issue.

Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install
other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Check if it helps.



You can also try turning on file history by following the below procedure and check if it resolves the issue.

To enable file history on Windows 10, connect an external hard drive and follow the steps below:

• 
  Open Start menu and type
  File History
  
• 
  Click File History (control panel)
  
• 
  Tap or click Select a drive, and choose the network or external drive you want to use.
  
• 
  Turn on File History
  

Note: If the network drive you want isn’t in the list of available drives, tap or click Show all network locations. If the drive you want isn’t listed there either, open File History in Control Panel, tap or click Add
a network location, and follow the instructions on the screen.

Please reply with the details and updated status of the issue. We will be happy to assist you further.

 

External drive

Hi Richard,

There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
below:

• Just to confirm, the device that is not working properly is a external DVD optical drive?
• Were there any recent changes or updates installed on your computer?
• Have you tried to plug the external drive to a different port on your computer?

As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

• Type “Troubleshooting” in the Search bar and press Enter.
• Click on “View All” in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.

This will check for common errors that affect hardware on your computer and attempts to correct them.

We look forward to your response after completing the steps.

 

File History drive

Hi Joseph,

Thank you for contacting Microsoft Community.

I would like to inform you that if your File History drive has been disconnected for too long, or it doesn't have enough space to save temporary versions of your files. To continue saving copies of your files, you'll need to reconnect your File History drive.
Plug in your external File History drive or reselect your network. You can start a backup manually or wait for the next scheduled backup or reselect the drive. Here is the steps:

To manually start a backup

• 
  Open File History by pressing Windows key> type File History
  > Click on File History.
  
• 
  Tap or click Back up now.
  

To reselect your drive

• 
  Open File History by pressing Windows key> type File History
  > Click on File History.
  
• 
  Tap or click Select drive.
  
• 
  On the Select a File History drive page, tap or click your current drive or network location, and then tap or click
  OK.
  

Hope it helps. Let us know if you need more help and we'll be glad to assist.