Windows 10: How do you remove you credit card info on your xbox 1

I would like to remove my creditcard info from my account asap

:)

 

Deleting a credit card

Hi Melonie,

If you are unable to remove the credit cards you've listed under Payments & Billing, try updating your payment method by following the steps indicated on this

link. If that didn't work, kindly retry removing your credit cards after 1-3 days.

Let us know how things goes.

Regards.

 

credit card details already exist

Two things you can do.

• Visit commerce.microsoft.com and then head over to the billing section. Remove any credit card details that may exist and make the card section completely empty. Then head to windowsphone.com and then try to buy the app and it will prompt you to enter fresh
  credit card details.
• If the previous step did not work, don't waste time on online research or forums as this is a billing/account related issue. Straight away, head over to gethelp.live.com, start a chat with a billing person and they will take care of this.
  

 

xbox music does not recognise credit card added to Wallet

Hi All,

Hoping someone may be able to help.

I have a Lumia 925 running Win 8.1 Preview for Developers in UK. I also own a Surface RT and an Xbox 360.

I have my credit card linked to my Hotmail account.

On my Surface (and my xbox), I can purchase music via xbox music and pay via my credit card linked to my account with no issues.

On my Lumia, it is unfortunately a different story. The xbox music app 'passes' me through to Wallet, which then states 'We don't have a credit card on file for your account'. If I click the 'Add a credit card' option and fill in the card details, it then
states that it can't be added, as it already exists.

So, if I want any music on my phone, I now have to purchase through my tablet and then sync up with my phone, which seems rather ridiculous.

MS have suggested removing the card for 72 hours and re-adding it - has anyone else had this issue, and has this resolved it, or is there anything else I can do?

Any help much appreciated.

Many thanks

Chris