Windows 10: how do you stop a particular game app from blacking out your computer

how do you stop a game app from blacking out your computer?

:)

 

Artifex Mundi games crashing on opening

Hi,

Thank you for posting your query in Microsoft Community.

For better assistance, please share the information:

• Which is the game that you are not able to play on the computer? Is the issue specific to this game?
• Do you get any error message?
• Is the issue particular to Artiflex Mundi games or all games?

I suggest you to run the Windows Store Apps troubleshooter by following the steps provided below:

• 
  Type “Troubleshooting” in the search box and press Enter.
  
• 
  Click on ‘View All’ on the top left pane.
  
• 
  Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.
  

Hope this helps. Get back to us with the status for further assistance.

 

games

Hi Adrienne,

For us to better assist you with this issue, please answer the following:

• Does it only happens when installing this particular game app?
• Can you tell us which game app is it?
• Any error codes/messages that appears?
• Any troubleshooting steps you tried so far?

Regards.

 

Black Bars in Game

Hi Ahmed,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and appreciate the steps taken to solve the issue.

I suggest you to install the game in compatibility mode by following the steps provided below and check if it helps.

• Download the setup files for the game and save it on your local disk.
• Right click on the setup file of the game and select
  “Properties”.
• Select “Compatibility” Tab.
• Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
• Let the game install and then check thefunctionality.

Hope this helps. Keep us posted on the status for further assistance.