Windows 10: How does one report an update issue?

Discus and support How does one report an update issue? in Windows 10 Installation and Upgrade to solve the problem; Hi Microsoft "techies" - I wish to report a SEVERE issue when applying optional update KB5003690When applied it effectively forces the desktop computer... Discussion in 'Windows 10 Installation and Upgrade' started by Johnbespoke, Jun 22, 2021.

  1. How does one report an update issue?


    Hi Microsoft "techies" - I wish to report a SEVERE issue when applying optional update KB5003690When applied it effectively forces the desktop computer display to 640x360 - it then being impossible toreturn to the monitor's standard of 1280x1024This is ifuriating as the Uninstall of this faulty update does NOT return the computer to the previous correct setting; - the machine has to be MANUALLY switched off and restarted!This is GROSSLY INCONVENIENT if one is endeavouring to maintain several computers remotely.... and YES - I've tried to report this sensibly but contacting Microsoft techs is

    :)
     
    Johnbespoke, Jun 22, 2021
    #1
  2. Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jun 22, 2021
    #2
  3. deving Win User
    User.000 issue after updating to 1909

    I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

    After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
    One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

    I followed the multiple suggestions from Brink and others:
    • Rebooted at least 6 times
    • Enabled hidden Administrator
    • Booted into Safe Mode
    • Changed ProfileImagePath
    • Tried to rename c:\users\User but couldn't because a file was still in use
    • Copied all data from c:\users\User.000 into c:\users\User
    • Rebooted and had temporary profile
    • Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
    • Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
    • Removed each update that was installed individually and rebooted after each update removal - profile state never changed
    • After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
    • Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

    Any suggestions are greatly appreciated!
     
    deving, Jun 22, 2021
    #3
  4. How does one report an update issue?

    New FF - passwords

    Hi:

    If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

    Troubleshoot Firefox issues using Safe Mode | Firefox Help


    • Please report back and let us know the outcome, as it will dictate the next steps.
    • Also: please tell us what AV/AM/firewall programs are you running on this system?

    Thanks,
    MM
     
    MoxieMomma, Jun 22, 2021
    #4
Thema:

How does one report an update issue?

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