Windows 10: How long does it takes to get a callback from tech support team?

Discus and support How long does it takes to get a callback from tech support team? in Windows 10 Updates and Activation to solve the problem; I fail to activate my Windows and contacted the Activation Support, they failed to resolve my issue and created a ticket to Tech Support team. I... Discussion in 'Windows 10 Updates and Activation' started by DimaScholkin, Jul 13, 2020.

  1. How long does it takes to get a callback from tech support team?


    I fail to activate my Windows and contacted the Activation Support, they failed to resolve my issue and created a ticket to Tech Support team.

    I wonder how long it usually takes to get a call from them? Are we talking days or weeks?

    Thanks!

    :)
     
    DimaScholkin, Jul 13, 2020
    #1
  2. Bree Win User

    How long does the 2004 upgrade take using Windows Update?

    A year ago I asked (and answered) the same question for 1903. Having just let Window Update successfully upgrade the same machine I used for those tests I can say that the answer remains the same. Times for each step were almost identical - over four hours from start to a working desktop.

    How long does the 1903 upgrade take using Windows Update?


    My recommendation: unless you really need to see the Feature Update listed in update history, then download the ISO and use that to upgrade.


    How long does it takes to get a callback from tech support team? [​IMG]
     
  3. Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jul 13, 2020
    #3
  4. Argel Obm Win User

    How long does it takes to get a callback from tech support team?

    FRAUD tech support downloaded unlicenced software???

    Hi Cody,

    We need to gather more data for us to better understand the situation. Kindly answer these questions:

    • When did you schedule a call from our Answer Desk team (Tech Support team)?
    • After they escalated your case, did they transfer you to tier 2 immediately or did they set you up a callback date and time from the tier 2 support?
    • What was your original issue before contacting our Answer Desk team?
    • Do you remember what website did they access to download Windows 10?
    • Which Windows 10 edition were you using before? Was it Windows 10 Home or Windows 10 Pro?
    • What is the current edition of Windows 10 that is installed on the computer? To know the edition of your Windows 10, follow these steps:
      • Click the Windows logo (Start button).
      • Click the gear icon (Settings).
      • Select System.
      • On the left pane, choose About.

    We'll be waiting for your response.
     
    Argel Obm, Jul 13, 2020
    #4
Thema:

How long does it takes to get a callback from tech support team?

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