Windows 10: How should I deal with possibly fraudulent phone call from "Microsoft" re: IP address and...

I have received phone calls from someone identifying himself as "Microsoft". He advises me of compromises to my IP account -- and says that my license key will be cancelled or removed. He asked me to establish a connection to a technician who can assist after receiving certain information from me. I hung up and did not continue to talk to the technician. I did, however, phone Microsoft, as will be reported in Case # 1478037717.


If this was a legitimate call, I certainly want to take the proper corrective action. But I am concerned that the call I received was fraudulent. Can you advise me whether in fact I do have any problem that needs to be corrected -- or refer me to an actual Microsoft employee who can work with me to determine what, if any, actions need to be taken.


Thank you.


James

:)

 

Finding IP address

Hello,

Thank you for writing to Microsoft Community Forums.

I suggest you to follow the steps mentioned below to find printer’s IP address:

1. Type Devices and Printers in the Windows search bar.
   
2. Select on the printer and click on
   Manage.
   
3. Click on the Ports tab.
   You will be able to find printer’s IP address under the ‘Ports’ tab.
   

Few printers also have a “Test print” option on the printer. When you print a test page from network printer, the page shows the IP address along with other details.

Note: If it is set on DHCP mode the IP address will constantly change.
The IP address is assigned automatically by your router using a protocol called DHCP.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator

 

ip address problem

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with IP Address, I will surely help you to fix this issue.



This issue could have occurred due incorrect TCP\IP Address settings.



Try the steps listed here:



Method 1:

I suggest you to reset TCP\IP and check if it helps.



How to reset TCP/IP by using the NetShell utility

https://support.microsoft.com/en-us/kb/299357

Note: Applies to Windows 10.



Method 2:

If the issue persists, I suggest you to try these steps to Flush DNS and request a new IP address from your ISP server. Check if it helps.

• 
  Click on
  Start and type cmd on start search.
  
• 
  Right-click on command prompt Run
  and selectas administrator.
  
• 
  At the command prompt, type the following commands and hit
  Enter after each command.
  

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

exit



Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.

 

Static ip address to my windows 8 phone wifi?

Hi PuffyPawPaw,

At this time, there is no way to assign a static IP address to your Windows Phone WiFi.

However, as a possible workaound, I'd suggest you find out the MAC address of your Windows Phone 8 device and then set up a DHCP reservation at a particular IP for that MAC address.

You can access your MAC address by going into Settings => About => More Inof and see you MAC address listed. Talk to your Network or Sys Admins about setting up a reservation for the MAC address once you have it.

I hope this helps!

David