Windows 10: How to activate Windows Live Mail on a new computer?

Discus and support How to activate Windows Live Mail on a new computer? in Windows 10 Customization to solve the problem; Just got a new computer. On the old computer we had Windows Live Mail for our email. I can't seem to make it work on our new computer.'... Discussion in 'Windows 10 Customization' started by NormMalone, Mar 13, 2020.

  1. How to activate Windows Live Mail on a new computer?


    Just got a new computer. On the old computer we had Windows Live Mail for our email. I can't seem to make it work on our new computer.'

    :)
     
    NormMalone, Mar 13, 2020
    #1

  2. Windows LIve Mail

    Hi,

    Thank you for posting in Microsoft Community.

    It is possible that Mail.MsMessageStore file was corrupted. Please follow the steps below on how to repair the file:


      • Which is the email client that you use to access your emails? Windows live mail or through mail app? Or do you access email via your Web Browser?

      • If you use email client, what type of email account? (i.e. POP, IMAP, Exchange or other...)

    I suggest you to follow the below steps and check if it helps if you access it through Windows live mail.



    1. Restart the computer (this is to ensure that Live Mail is fully shut down, and that none of it's components are in use when the computer starts)



    2. Press Windows+ X and select command prompt(Admin).

    3. Copy the following (press Ctrl+C):



    esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



    Note: the "" are necessary



    4. Right click in the command prompt Window, and select Paste, so you now see the following:



    C:\Windows\system32>esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore"



    5. Press enter. esentutl will now defragment the Live Mail database file



    6. Once done, you can close the command prompt, and restart the PC again



    If the issue persists, please notify us.



    Thanks.
     
    Anil Madishetty, Mar 13, 2020
    #2
  3. Windows Live Mail

    Download and install
    Windows Essentials - Microsoft Windows
    to select Windows Live Mail for install.

    Then follow the first step here to sign in with your Microsoft or Outlook mail account:

    [From
    How to Transfer Windows Live Mail to a New Computer | eHow
    ]

    Transfer Using Microsoft or Windows Live Account


    • Launch Windows Live Mail on your new computer, click the “Home” tab and click the “Sign In" button.

    • Enter your Microsoft or Windows Live ID and associated password in the provided fields. This must be the same Microsoft or Windows Live ID you used in Windows Live Mail on your old computer.

    • Press the “OK” button to sign in. Transfer of your mail, contacts and calendars begins automatically. This method works only for emails, contacts and calendars associated with this particular Microsoft or Windows Live account. If you use multiple email
      accounts in Windows Live Mail on your old computer, you must transfer mail and contacts from those accounts manually.

    Let us know how this goes.
     
    Greg Carmack - Windows MVP, Mar 13, 2020
    #3
  4. How to activate Windows Live Mail on a new computer?

    Windows 10 Live Mail

    Hello Brian,

    Thank you for your interest in Windows 10.

    As per the issue description you are facing issue in downloading any attachment from Live mail and sending emails.
    It is possible that there are corrupted files on your Windows Live Mail that could be causing the issue.

    I would suggest you to try the steps provided in the article mentioned below and see if it helps you to fix the issue.

    What do I do if I can't download my attachments in Windows Live Mail?

    If issue persists, I would suggest you to repair Windows live mail as its corruption might be the cause of your issue.

    We recommend that you try repairing Windows Live Mail to check if it fixes the issue. Before you repair Windows Live Mail, you can backup your files to make sure that you do not lose any of them. You can click on this

    link
    for steps on how to backup your files.


    Once your files have been backed up, you can then follow the steps below to repair Windows Live Mail.

    • Press Windows key + X, select Control Panel from the list.
    • Click on Programs, then Uninstall a program.
    • Look for Windows Essentials.
    • Right click on Windows Essentials and click on Uninstall/Change.

      A window will pop up asking to either remove or repair Windows Essentials.
    • Choose Repair all Windows Essentials program.

    If repairing does not work, then we advise that you uninstall and reinstall Windows Live Mail. You can follow the same steps above but choose Remove instead of repair. You can then visit this

    link
    where you can download a fresh copy of Windows Live Mail.

    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.



    Regards,
     
    Ramesh.Kumar, Mar 13, 2020
    #4
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How to activate Windows Live Mail on a new computer?

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