Windows 10: How to delete an old Microsoft account?

Discus and support How to delete an old Microsoft account? in Windows Hello & Lockscreen to solve the problem; I have an old account no longer in use but it keeps flashing saying account problems under an old e-mail address that I no longer have; how can I... Discussion in 'Windows Hello & Lockscreen' started by EduardoOrtizYS, Feb 7, 2020.

  1. How to delete an old Microsoft account?


    I have an old account no longer in use but it keeps flashing saying account problems under an old e-mail address that I no longer have; how can I delete that one account. Since then I have open a new account that is working fine.


    Thnaks for your help!


    Ed O

    :)
     
    EduardoOrtizYS, Feb 7, 2020
    #1

  2. Windows 10 Old Microsoft account issue.

    Tom,

    Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue.

    Since the issue is still facing, you may try the below steps and check.

    Step 1: Change your old account type from Microsoft account to Local account and then delete this old account by logging into some administrator account.

    To switch to a Local Account follow these steps:

    • Login to your old account.
    • Press “Windows key +X”.
    • Go to Settings
    • Choose Accounts and then select Other User Accounts towards the left.
    • You will get an option “Switch to a Local account” right below your user account name.
    • Select “Switch to a local account” option.
    • Enter the required details.
    Step 2: Login to some other account which has administrator privilege and delete the old account.

    • Click on Start and select
      Settings
      .
    • Click on Accounts.
    • Now select Family & other users.
    • Here you find your old account, just select and click on
      Remove.

    Hope this helps. Please do let us know if you need any further assistance.

    Thank You.
     
    ThofikhAhamad, Feb 7, 2020
    #2
  3. Nikhar_K Win User
    Old user account with Microsoft account reappeared on the computer

    Hi Graham,



    Thank you for writing to Microsoft Community Forums.



    It is very unusual that the old profile has reappeared on the computer.



    Ideally, the old profile will only reappear if System Restore has been performed on the computer. We would like to if you are aware of any changes made to the computer.



    As you have mentioned that your Microsoft account is linked to your old profile, I would suggest you to convert the Microsoft account to a local account by following the steps mentioned below:



    1. Login to the old account.
    2. Press Windows Logo key + I, to open
      Settings.
    3. Click on Accounts and select
      Your info
      from the left pane.
    4. Click on Sign in with a local account instead.
    5. Follow the on-screen instructions to complete the process.


    After converting the account to a local account, if you wish to delete the account, refer the steps mentioned below:



    1. Login to the newly created account.
    2. Press Windows Logo key + R, to open
      Run dialog box.
    3. Type control and click on
      OK
      .
    4. Select Large icons from the drop down for
      View by.
    5. Now, click on User Accounts.
    6. Click on Manage another account and select the user account that you want to remove.
    7. Click on Delete the account and select
      Keep Files (if you want to keep the files of the user account) else select Delete
      to remove the account.


    After deleting the old user account, to convert the new user account to a Microsoft account, go to
    Settings (Windows Logo key + I) >> Accounts >>
    Your info
    >> click on Sign in with a Microsoft account and follow the on-screen instructions.



    I hope the information provided by me is helpful for you.



    Let us know if you need any further assistance, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 7, 2020
    #3
  4. How to delete an old Microsoft account?

    Deleting microsoft account

    Hi,

    Thank you for posting the query on Microsoft Community.

    I do appreciate your efforts and time.

    Are you trying to access emails using a Mail app or Office Outlook?

    If you are using a Mail app, then I suggest you to try the steps below and check if it helps.

    Run the troubleshooter for Windows apps:

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    Check for updates for apps from Windows Store and install if you find any.

    http://windows.microsoft.com/en-us/windows-10/check-for-updates-for-apps-and-games-from-windows-store#



    Restart the computer and check. Also, check for Windows updates.

    Try to run the following commands and check if it helps.

    • Type CMD in Search. Right click on it to run as an administrator.
    • Type the following 4 commands at the CMD prompt:
    dism /online /cleanup-image /restorehealth

    sfc /scannow

    powershell

    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    • Close the CMD window.
    • Check to see if the issue is resolved. If not, restart the PC.
    If you want to delete the account, then you need to create a new account/use existing Microsoft account and then give administrator permissions to it, then delete the old account.

    Or other option is switching to a local account, then when switching a Microsoft account, it will ask you for the account, then enter a different email address and password.

    Follow the steps below.



    Step 1

    Refer the link below to create a new account and to switch to a local account.

    Set up accounts:

    http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts



    Step 2

    Follow the steps to change the account type of the new account to administrator by navigating to user accounts under control panel:

    a. Press Window key + X and select Control Panel.

    b. Click on User accounts.

    c. Click on Manage another account.

    d. Click on the new account that you have just created.

    e. Click on Change account type settings.

    f. Click on Change account type.

    g. Click on Administrator.

    h. Click on Change account type.

    i. Restart the computer and log in through the new administrator account.

    Step 3

    To remove the account log into your old account and delete it.

    • Press Window key + X and select Control Panel.
    • Click on User accounts.
    • Click on Manage another account and then select the user account that you want to delete.
    • Click on “delete the account”.
    • Depending on whether you want to “Keep the files” or “Delete the files” choose the appropriate option.
    • You can delete the other accounts similarly.
    Note: Once deleted, the user accounts cannot be recovered. Make sure you back up any data if required.

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Feb 7, 2020
    #4
Thema:

How to delete an old Microsoft account?

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