Windows 10: How to disassociate a laptop from my microsoft account and get to setting the laptop up anew

Discus and support How to disassociate a laptop from my microsoft account and get to setting the laptop up anew in Windows 10 Installation and Upgrade to solve the problem; Hi knowledgeable community. Here is what I want to do. I have an old laptop and I want to completely disassociate myMicrosoft account from it, that... Discussion in 'Windows 10 Installation and Upgrade' started by NataliaKourilko, Jan 22, 2019.

  1. How to disassociate a laptop from my microsoft account and get to setting the laptop up anew


    Hi knowledgeable community.


    Here is what I want to do. I have an old laptop and I want to completely disassociate myMicrosoft account from it, that is, to get to the setup screen. I already removed it from the list of my devices, but I am still asked to login with my credentials, when I start the notebook.


    I know that there is an option that allows getting it to the initial state. The problem is... I got my laptop with Windows 7 and then updated it to Windows 10, when Micorsoft was offering a free update (thanks for that!), so I am REALLY worried that my laptop will get back to Windows 7 if I use this option and then I will have to start the updating process all over again, which might take an entire day.


    So, the question is. Is there any other way to get rid of association to my Microsoft account on it and allow setting it up with a new one? Please help. Thank you in advance.

    :)
     
    NataliaKourilko, Jan 22, 2019
    #1

  2. Laptop not listed in Devices in Microsoft Account

    Hi Taleys,

    Thank you for posting your query in Microsoft Community.

    I understand that your laptop is not appearing among the list of trusted devices.

    Thank you for mentioning the steps you have tried to resolve the issue.

    I would suggest you to try the steps below to make sure the laptop has been verified.

    1. Sign in to the main computer with your Microsoft Account.

    2. Press Windows key + I to open settings

    3. Click on "accounts" and select "your account" on the left pane.

    4. Check if the option to verify your identity is available.

    5. If so, click "verify" and follow the on-screen instructions.

    6. Once that is done, begin the setup steps given in the article
    and check again.

    Get back to us with the response. We will be glad to help if you need further assistance.
     
    Wungraileng Vashi, Jan 22, 2019
    #2
  3. n-ster Win User
    n-ster, Jan 22, 2019
    #3
  4. Taleys Win User

    How to disassociate a laptop from my microsoft account and get to setting the laptop up anew

    Laptop not listed in Devices in Microsoft Account

    Hi. When I log into my Microsoft account and check under Devices, I only see 3 out of 4 devices that I use with the account. Listed are two nokia windows phones running win 8.1 and 1 hp stream 11 laptop running windows 10.

    My main hp-15 laptop running windows 10 is not listed.

    I've tried the steps here:

    http://windows.microsoft.com/en-us/windows/what-is-trusted-device

    to make it a trusted device but it doesn't make my hp-15 laptop listed.

    Thanks
     
    Taleys, Jan 22, 2019
    #4
Thema:

How to disassociate a laptop from my microsoft account and get to setting the laptop up anew

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