Windows 10: How to download pdf manual for keyboard Laser 5000

Other answers to earlier similar question - URL given does not work!

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Wireless Laser Keyboard 5000

Hi Peter,

I suggest you to try installing the Wireless Laser 5000 drivers in compatibility mode and check if it works for you. This might have caused due to any driver compatibility or settings related issues.

Refer to the following Microsoft Help article to install driver in compatibility mode, the steps for Windows 8.1 applies to Windows 10 as well.

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

Please feel free to visit our website for any help with Windows Operating System.

 

Wireless Laser Keyboard 5000

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

This issue that you are facing can be due to your keyboard driver. I would suggest that you check your driver, if it is updated. If not you can visit your manufactures website and download it manually.



You can follow the steps mentioned below to check the details of the drivers.

• Click on “Start” button located on your computer screen.
• Type “Device Manager”, a window will open and in the navigation pane search for “Keyboard”, then right click to check the detail regarding the driver.

The next step is to Go to your Laptop/Computer Manufacturer's website > Drivers and Downloads Section > Key in your Model number > Look for latest Windows 10 Drivers for it > Download/install them.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community.

 

Wireless Laser Keyboard 5000

Many thanks for your reply Vanessa. As my keyboard is a Microsoft product I checked for an updated driver on their website but Windows 10 was not shown as an option for selection against my particular keyboard, the Wireless Laser 5000. I therefore went into
Device Manager, selected my keyboard & requested an update to the driver but was told the latest driver was already installed.

The strange thing is that the keyboard operates quite normally when used in my Microsoft Account but only misbehaves when used in my wife's separate Microsoft Account ?

Any further ideas please !