Windows 10: How to figure out exact reason why Windows 10 rebooted

Discus and support How to figure out exact reason why Windows 10 rebooted in Windows 10 Support to solve the problem; Hi, While I was working on my laptop, Windows 10 went into a hung state and rebooted shortly afterwards. Here was no error message or crash on the... Discussion in 'Windows 10 Support' started by rinjo, Mar 6, 2018.

  1. RINJO
    rinjo Win User

    How to figure out exact reason why Windows 10 rebooted


    Hi,

    While I was working on my laptop, Windows 10 went into a hung state and rebooted shortly afterwards.
    Here was no error message or crash on the desktop. I checked the Windows Event log, but did not find anything that suggests the reason of the sudden reboot without intimation.

    The event logs contains the following events around the time of reboot.

    How to figure out exact reason why Windows 10 rebooted [​IMG]


    The highlighted 'Information' message is below...
    "The process C:\WINDOWS\Explorer.EXE (XXXXXX) has initiated the power off of computer XXXXXX on behalf of user XXXXXX\XX for the following reason: Other (Unplanned)"
    Reason Code: 0x0Shutdown Type: power off

    This is followed by a large number of similar error messages. Ex below.

    "The server {XXX-XXXX-XXXX} did not register with DCOM within the required timeout."

    Can anyone please explain what really triggered this reboot? Why was I not intimated about the reboot by Windows?

    regards,


    :)
     
    rinjo, Mar 6, 2018
    #1
  2. MIKEB1888
    MikeB1888 Win User

    windows 10 freeze after login

    Exact same hardware, exact same issue, did a clean install of windows 10, worked fine until i rebooted the computer then it started freezing immediately. Everything points to drivers, I'll let you know if i figure it out.
     
    MikeB1888, Mar 6, 2018
    #2
  3. JASONTHURBER
    JasonThurber Win User
    NO SOUND SINCE WINDOWS 10 UPDATE

    Figured it out. For some reason my audio output device was changed. Now if I could figure out why I cant play you tube videos and I will be fully functional. Stopped working with the Windows 10 update
     
    JasonThurber, Mar 6, 2018
    #3
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How to figure out exact reason why Windows 10 rebooted

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