Windows 10: How to file a complaint on Tech Support employees who have no idea how to configure my...

Discus and support How to file a complaint on Tech Support employees who have no idea how to configure my... in Windows 10 Network and Sharing to solve the problem; I talked to two of you tech support employees in Manilla, Philippines. Neither of these support people had any idea about how to configure my wireless... Discussion in 'Windows 10 Network and Sharing' started by Ruth 801, Sep 2, 2019.

  1. Ruth 801 Win User

    How to file a complaint on Tech Support employees who have no idea how to configure my...


    I talked to two of you tech support employees in Manilla, Philippines. Neither of these support people had any idea about how to configure my wireless internet connection. They also refused to give me their Microsoft Employee ID numbers as a means of identifying them. I asked for that information at least ten times, and my husband also asked them repeatedly.


    Why didn't your tech support know how to configure my wireless router which means they are not qualified to be in technical support, in fact May Ann wanted me to tell her how to check the configuration. And I'm pretty sure they did not request request a top tech support to call me!


    I've been trying for the last three days to re-establish my wireless internet connection I had before the 1903 Update. I think the problem is that 1903 installed Bluetooth on my desktop. The problem with the Bluetooth is that I don't have a laptop, notebook, tablet or a mobile phone, so how am I supposed to use Bluetooth?


    Ruth 801

    :)
     
    Ruth 801, Sep 2, 2019
    #1
Thema:

How to file a complaint on Tech Support employees who have no idea how to configure my...

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