Windows 10: How to find the issue causing game crashes and blue screens/black screen?

Discus and support How to find the issue causing game crashes and blue screens/black screen? in Windows 10 Gaming to solve the problem; Hello, I would be happy if someone could help me find the issue with my PC.I get crashes when playing videogames almost every day with most of my... Discussion in 'Windows 10 Gaming' started by Juan Pablo Ruiz1, Mar 19, 2023 at 2:27 AM.

  1. How to find the issue causing game crashes and blue screens/black screen?


    Hello, I would be happy if someone could help me find the issue with my PC.I get crashes when playing videogames almost every day with most of my games, also blue screens a few times a month and sometimes a black screen and the PC restarts.Already tried the following:Updated GPU drivers and other system driversClean install windows from USBRAM diagnosed with windows tool, apparently RAM is OKStress tests on CPU, GPU, Disk, RAMHave had this issue for more than a year, recently upgraded from Windows 10 to Windows 11, still same issuesSystem: AMD Ryzen 7 3700X 8-Core ProcessorRTX 2070 super32 G

    :)
     
    Juan Pablo Ruiz1, Mar 19, 2023 at 2:27 AM
    #1
  2. Law-II Win User

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
  3. Maria Fab Win User
    Blue Screen Errors, Black Screen After Restart

    Hello Jonathan,

    The Black screen error that you're experiencing might be caused by connection issues with your PC or display, while
    the Blue screen error can be caused by both hardware and software issues.

    Meanwhile, we suggest that you follow our guided walk-through to resolve black screen errors and blue screen errors. Choose when did you get the error, and follow the instructions provided. Here are the links:


    Please update us with the results. We will be glad to assist you.
     
  4. How to find the issue causing game crashes and blue screens/black screen?

    Black screen after updating to 1703

    Hi,

    A stop error can occur if a problem causes your PC to shut down or restart unexpectedly. For us to identify the cause of this issue, we suggest that you refer to these articles:


    The steps will be viewed once that you've selected the corresponding answer.

    Let us know if you need further assistance.
     
Thema:

How to find the issue causing game crashes and blue screens/black screen?

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