Windows 10: How to fix keyboard keys on a laptop not working?

My brother came to me with the issue of some of his keys not working. He is using a Gateway Windows 11 laptop. He was using it completely well up until yesterday when he got home from school only to find some keys not working. I have tried multiple methods of fixing I found on YouTube, including factory resetting the laptop, and checking for driver updates but the problem still occurs. What I found strange is when, I tried to troubleshoot, keyboard wasn't an option so I didn't do it but in the manager it days that the keyboard is working fine. I tried uninstalling the keyboard but I didn't get

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Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Keyboard Volume Keys not working while in-game

I happen to have used the Tt Challenger Pro keyboard in the past, and the volume keys worked flawlessly in every game, so it's indeed a weird problem. I would suggest the same thing sneekypeet suggested, using the keyboard software and assign this function to a hotkey, but you said that didn't work either, so yeah...

 

Laptop Keyboard keys not working -- not a hardware issue.

Change the Keyboard Settings - Follow these steps:

1. Right-click on the Windows Start button and open the Settings app.
   
2. Select the Accessibility tab from the left sidebar.
   
3. Click on Keyboard on the right side of the screen.
   
4. Disable the toggles next to Sticky keys, Filter keys, and Toggle keys.
   
5. Disable the toggle next to Underline access keys.
   
6. Then, go to Typing under Related settings.
   
7. Turn off the toggles next to Show text suggestions when typing on the physical keyboard and Multilingual text suggestions.
   
8. After that, click on Advanced keyboard settings and make sure the correct language option is selected.