Windows 10: how to fix media player

I transferred music from old to new one but canno find it

:)

 

windows media player

Hi,

Thank you for posting on Microsoft Communities.

What is the exact error message you get when you to try play files on Windows Media Player?

I suggest you to run both Windows Media Player Library and Settings troubleshooter and check.

Step 1: If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. The troubleshooter checks the configuration and network settings
for Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Settings
  and follow the instructions.

Step 2: If your computer is having problems accessing your collection of digital media files in the Windows Media Player Library, try using the Windows Media Player Library troubleshooter to fix the problem. The troubleshooter makes sure
Windows Media Player is correctly installed on your computer, and checks to see whether your Player Library is corrupted.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
  
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Library
  and follow the instructions.

• • 
    

Please reply us on the status of the issue to assist you further.

 

Broken Windows Media Player

Hi,

Have you tried running the troubleshooter for WMP? If not, we suggest that you try to run the troubleshooter and
see if it helps. To run the troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Click on
  Programs.
  
• 
  Under
  Media
  Player, click on
  Windows Media Player Settings
  and
  Windows Media Player Library.
  

Let us know how it goes.

Regards.

 

Media Player Errors - Stops playing

Hi Donald,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if issue persists.

Method 1: Windows Media Player Settings troubleshooter

I suggest you to run the Windows Media Player Settings troubleshooter, please refer to the steps below:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Windows Media Player Settings troubleshooter.
  

Method 2: Reinstall Windows Media player

I suggest you uninstall and reinstall the Windows Media Player and check. Refer to these steps:

• 
  Press Windows Key +X, select Programs and Features.
  
• 
  Click on Turn Windows features ON or OFF on the left panel.
  
• 
  Expand Media Features and uncheck the box against Windows Media Player.
  
• 
  Click OK and restart if prompted. Follow the same procedure and check the box against Windows Media Player to reinstall.
  
• 
  Check if issue persists.
  

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.