Windows 10: how to fix microsoft store

my microsoft store wont open becausw i reset it and now everything associated with it has gone gray so thr icon of microsoft store when you want to open it is gray saying go to settings

:)

 

Unable to launch Microsoft Store and Microsoft store apps.

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

• Are you getting any error message?
  
• Since when are you facing this issue?
  
• Are you aware of any changes made on the computer recently?
  

In the meantime, I suggest you to follow the steps from the article
Fix problems with apps from Microsoft Store to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

Microsoft Store doesn't launch to fix the issues you are facing in launching Store.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Microsoft Store

Hi James,

To resolve your concern about Windows Store, we suggest for you to follow these steps:

• Press Windows key + R key to open Run.
• Type wsreset.exe and press
  Enter.
• Restart the PC, sign in with your Microsoft user account and check if you are able to find Windows Store.

Let us know how it goes.