Windows 10: how to fix WHEA_UNCORRECTABLE_ERROR (124) ???

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* Bugcheck Analysis *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000007, BOOT Error
Arg2: ffff888c36e88298, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
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KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 1

Key : Analysis.Elapsed.Sec
Value: 8

Key : Analysis.Memory.CommitPeak.Mb
Value: 64


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 14393.1794.amd64fre.rs1_release.171008-1615

DUMP_TYPE: 2

BUGCHECK_P1: 7

BUGCHECK_P2: ffff888c36e88298

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BUGCHECK_STR: 0x124_GenuineIntel

CPU_COUNT: 28

CPU_MHZ: bb8

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3e

CPU_STEPPING: 4

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT_SERVER

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: XBB

ANALYSIS_SESSION_TIME: 07-18-2019 09:30:49.0983

ANALYSIS_VERSION: 10.0.18914.1001 amd64fre

STACK_TEXT:
ffffb400`70b4e5b0 fffff801`50becbcd : 00000000`00000000 ffff888c`36e88270 fffff801`50b09ac0 fffff801`50bcd280 : nt!WheapCreateLiveTriageDump+0x7b
ffffb400`70b4eae0 fffff801`50a3ecf0 : ffff888c`36e88270 ffffe28a`8bec7b98 ffffb400`70b4eb30 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
ffffb400`70b4eb10 fffff801`50a3f701 : fffff801`50b09a60 fffff801`50b09a60 fffff801`50b09ac0 fffff801`508ddff8 : nt!WheapProcessWorkQueueItem+0x48
ffffb400`70b4eb50 fffff801`5087e0e9 : fffff801`50bcd100 ffff8082`09019040 fffff801`00000000 fffff801`50bcd280 : nt!WheapWorkQueueWorkerRoutine+0x25
ffffb400`70b4eb80 fffff801`508cd595 : 00000000`00000000 00000000`00000080 ffff8082`09094700 ffff8082`09019040 : nt!ExpWorkerThread+0xe9
ffffb400`70b4ec10 fffff801`5096cc56 : ffffb400`70d5a180 ffff8082`09019040 fffff801`508cd554 00000000`00000000 : nt!PspSystemThreadStartup+0x41
ffffb400`70b4ec60 00000000`00000000 : ffffb400`70b4f000 ffffb400`70b49000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


THREAD_SHA1_HASH_MOD_FUNC: 26acd050bd9f055d0a04825d57b9e0e6be9c1a07

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 132c000eaf3a0e557381dc4eba728b3e391a8d4b

THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP: 0

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE

PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel_PROCESSOR_CACHE

TARGET_TIME: 2019-07-17T13:25:27.000Z

OSBUILD: 14393

OSSERVICEPACK: 1794

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 400

PRODUCT_TYPE: 3

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 Server TerminalServer DataCenter SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-10-09 09:45:44

BUILDDATESTAMP_STR: 171008-1615

BUILDLAB_STR: rs1_release

BUILDOSVER_STR: 10.0.14393.1794.amd64fre.rs1_release.171008-1615

ANALYSIS_SESSION_ELAPSED_TIME: 2093

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_cache

FAILURE_ID_HASH: {4c8f3f5e-1af5-ed8b-df14-d42663b1dfa7}

Followup: MachineOwner
---------



:)

 

How to fix WHEA_UNCORRECTABLE_ERROR (124)

These are called BCC124 and are related to hardware. Read how to diagnose and hopefully to fix them in this wiki

http://answers.microsoft.com/en-us/...code-124/98c998d2-447a-40ce-ae1f-8211e355f14d

 

WHEA_UNCORRECTABLE_ERROR 124 but no bsod


Same like this:
WHEA_UNCORRECTABLE_ERROR 124 but no bsod - Windows 10 Forums

Code:

Code:

0x00000124:    [SPECIAL] WHEA_UNCORRECTABLE_ERROR (2018-02-19 14:36:04) [Windows 10]    CAUSED BY:     AuthenticAMD_PROCESSOR_BUS_PRV        WHEA Notify:   Machine Check Exception       Type:     BUS error       Error:    BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)    PROCESS:       System

"BUS OBS Error": Observing error. Usually caused by hardware components, Mainboard or chipset drivers.

 

Lot of WHEA_UNCORRECTABLE_ERROR (124) on intel nuc NUC7i3BN and 1809 17763.104

So, I have been troubleshooting lot of WHEA_UNCORRECTABLE_ERROR (124).

It ususally happens returning from sleep\hibernate at log in screen. If the nuc is slow to start I can pretty much predict it will bsod.

the nuc has two banks for memory, and I have 8x2 Gb installed. Tried only upper and lower bank, and it still crashed.

All the minidumps says :

WHEA_UNCORRECTABLE_ERROR (124)

BUGCHECK_STR: 0x124_GenuineIntel

WIN8_DRIVER_FAULT

but the process can be different. minidumps

Any advice? Last step is reinstall before contacting the shop for a replacement

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