Windows 10: How to get a replacement AC power cord for your Surface Pro

Discus and support How to get a replacement AC power cord for your Surface Pro in Windows 10 News to solve the problem; Today, in consultation with safety regulators, we announced a voluntary replacement program for all Surface Pro AC power cords sold before March 15,... Discussion in 'Windows 10 News' started by Brink, Jan 20, 2016.

  1. Brink
    Brink New Member

    How to get a replacement AC power cord for your Surface Pro


    Source: How to get a replacement AC power cord for your Surface Pro | Microsoft Devices Blog
     
    Brink, Jan 20, 2016
    #1
  2. z3r010 Win User

    Thanks, replacement ordered *Wink

    :)
     
    z3r010, Jan 20, 2016
    #2
  3. PA Bear - MS MVP, Jan 20, 2016
    #3
  4. Weedler Win User

    How to get a replacement AC power cord for your Surface Pro

    Unable to boot to my Windows 10 installed notebook

    Sadly my computer does not power on at all. It is completely dead.. The battery indicator light is out and it is still plugged into a surge protector power cord. The other items on the cord are still working. We swapped AC power cords with another computer
    and my cord works fine on another computer. The swapped one did not work on my computer, it remained dead.

    Thank yiu for your reply, I can't power up at all.
     
    Weedler, Jan 20, 2016
    #4
  5. It pays to be "plugged in" to this situation *Tongue (soft tomatoes only please - ouch!)
     
    Jody Thornton, Jan 20, 2016
    #5
  6. orlbuckeye, Jan 21, 2016
    #6
  7. BunnyJ New Member
    I guess he didn't read the post..
     
    BunnyJ, Jan 21, 2016
    #7
  8. Brink
    Brink New Member

    How to get a replacement AC power cord for your Surface Pro

    This is for getting a FREE replacement for a defective power cord instead of what you posted. *Wink
     
    Brink, Jan 21, 2016
    #8
  9. You should be able to to that at the store also. Either at the store online and they will send it to you or a store at the mall. They are there to help the customer out. They want to make your Surface experience pleasureable. In fact they want you to replace it as soon as possible. It like if you have a recall on your car you don't go to the auto part store you go to the dealer.
     
    orlbuckeye, Jan 21, 2016
    #9
  10. z3r010 Win User
    Oh FFS, read the bloody thread!!!!
     
    z3r010, Jan 21, 2016
    #11
  11. bookfox Win User
    ^ LOL. Agreed!
     
    bookfox, Jan 23, 2016
    #12
  12. How to get a replacement AC power cord for your Surface Pro

    Absolutely brilliant! Not!
    Clicked on the link, which took me to the MS Service page for my location, filled in all the requested information, only to be told at the end that this service is not available for your country location (Luxembourg) - with no suggestion of an alternative process!
     
    CargoMatatu, Apr 4, 2018
    #13
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How to get a replacement AC power cord for your Surface Pro

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