Windows 10: How to get good sound quality on Windows with airpods pro in Headset mode?

My Airpods pro have a very good sound quality on my Mac/iPhone, but have a very, very poor quality on Windows when used as a headset. Windows install them with 2 "modes". One is "Headphones" where the quality is great, but the microphone cannot be used. The other is "Headset", where the quality is horrendous not acceptable at all. When in headset mode, there is a constant noise in the background, and the quality is very, very low this is not the case on any other OS I've tried it on. In the headset mode, the volume is very high, even at the lowest setting using the Windows volume slider. Finally, when using apps to do videoconferences, like Teams, the volume slider does not affect the sound volume at all I made sure to have selected the headset mode in the volume slider, and the same mode in the Teams settings. The slider moves, but it does not affect the volume at all.


I tried updating the firmware of my Airpods pro, updating Windows, updating the laptop using the Dell update tool which included a Bluetooth drivers update, none of that had any effect. I tried unregistering the Airpods pro forgetting the bluetooth device, and adding it again, which also did not help. I tried restarting the computer, as well as to put the headset mode as default in the Sound settings, but it doesn't help.


What did I miss? How can I fix this problem? This issue does not exist on MacOs Macbook Pro 2015.


Thanks

:)

 

Airpods Pro: very bad quality in Headset mode on Windows 10

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.
Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better
microphone quality?

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

poor sound quality in my airpods pro when connected to my computer.

When I'm listening to music on my computer (with windows 10) with my AirPods pro the quality of the sounds is really poor.

is there anything that I can do to improve it? I heard that I will need to change the protocol for the computer and the AirPods, is that right?