Windows 10: how to get my microsoft account otps back on my new phone

Lucixx Lucas · Mar 20, 2023

my phone was damaged recently and i couldn't back up accounts on my microsoft authenticator app because i kept getting "the files too much to back-up" reply... i just got a new phone, how do i get the accounts on my authenticator app back?

:)

Nisarg Thakkar · Mar 21, 2023

Microsoft Account Mobile OTP Not Received

I have created a new Microsoft account and added my phone number as a recovery option. But now When I am trying to install anything from Windows Store Microsoft is asking for login and after entering password it's asking for otp but the problem is I didn't receive any otp from Microsoft.

And for the info I have good network connections and it's working fine with others otp verification.

I need to login into my account please help me.

Thanks and Regards,

Tetsujin · Mar 21, 2023

How can I un-link my current Microsoft account that is tagged to my Windows activation license and link it to a new Microsoft account?

You don't make a new account & try to move your entitlements to it, you change the email address associated with the original account.

From Microsoft Support - Change the email address or phone number for your Microsoft account

I want to use a different email address or phone number to sign in

You can use any email address or phone number you have listed as a
username to sign in to your Microsoft account. If you want to sign in
with a specific one or change the one you're signing in with, here's
how:

Sign in to Manage how you sign in to Microsoft with your Microsoft account. If you’re having issues signing in to your
Microsoft account, go to Microsoft account help.

Note You may be prompted to enter your Microsoft account password, or
to enter a code sent to the email address or phone number listed in
your account's security information. By providing this info to us, we
know the request is coming from you.

If you want to use an existing email address or phone number, go to step 6. If you're adding a new email address or phone number, go to
step 3.

If you selected Add a phone number, go to step 5. If you selected Add email, choose whether to add:
a. A new email address. Select Create a new email address and add it as an alias, and then follow the instructions.

b. A non-Microsoft email address (such as an @gmail.com or @yahoo.com email address). Select Add an existing email address as a Microsoft
account alias, and then select Add alias.

After you've added the email address, you'll be asked to verify that you're the account owner:

a. Select Verify next to the new alias. A message is sent to the account for verification.

b. After you receive the message, select the included link to confirm that you own the account.

If you selected Add a phone number, follow these steps:

a. Select your country from the list.

b. Enter the phone number you
want to use, and then select Next.

c. When you add a new phone
number, we'll send a text message to that number to verify it. Enter
the code in the text message, and then select Next.

Under Sign-in preferences, select Change sign-in preferences.

Either select the check boxes next to the aliases that you want to use to sign in or clear the check boxes for the aliases that you don’t
want to use to sign in, and then select Save.

Click to expand...

Steven Devaney · Mar 21, 2023

Lumia 950 phone - OTP stopped working

Hi

My Lumia 950 (dual SIM) has suddenly stopped receiving OTP messages.

Other team mates who get them from the same source and have the same network supplier do not have any problems.

The problem started when I configured "Quiet hours". I then performed an operation with "Quiet hours" active which required an OTP.

I have since disabled the "Quiet hours".

I have even made a contact with the phone number that sends the OTP.

No joy.

I have asked the company that sends the OTP to fix it (just incase I've been banned for sending an auto-response).

I have a second company that has an OTP system and I tried that too (it has also worked in the past). Still no joy.

My Lumia does NOT have the "Call + SMS filter" menu.

For both SMS and Phone the blocked lists are empty.

Windows 10: how to get my microsoft account otps back on my new phone

how to get my microsoft account otps back on my new phone

how to get my microsoft account otps back on my new phone

how to get my microsoft account otps back on my new phone

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