Windows 10: How to get sound back on

Discus and support How to get sound back on in Windows 10 Network and Sharing to solve the problem; My Lenovo laptop was running fine until, then the next day It had no sound for watching videos. I have sound while playing my games online, but not for... Discussion in 'Windows 10 Network and Sharing' started by AnneWatson222, Oct 18, 2020 at 7:57 AM.

  1. How to get sound back on


    My Lenovo laptop was running fine until, then the next day It had no sound for watching videos. I have sound while playing my games online, but not for the videos online. Can anyone please advise me in layman's instructions how to get the sound back on.

    Thanks in advance.

    :)
     
    AnneWatson222, Oct 18, 2020 at 7:57 AM
    #1
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue How to get sound back on :p
     
  3. fireberd Win User
    Sound Quality

    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
     
  4. How to get sound back on

    Sound problem

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
     
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How to get sound back on

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