Windows 10: How to mail Microsoft support to seek help regarding windows 11 pro upgrade

Please assist

:)

 

Windows 11 Pro Upgrade from Windows 10 Pro Edition

No but after it installed the malfunctioning Windows 11 upgrade it was listed as Windows 11 Pro. Microsoft Windows support advised I reinstall Windows 10 Pro and said that Windows 11 is really only meant for new PC's that come with it preinstalled. MSI website doesn't list my 2020 GT76 Titan dt-039 notebook on their Windows 11 upgrade eligibility list so I guess that's why the Windows 11 Pro upgrade failed. I suggest being careful with trying the Windows 11 upgrade despite it stating my notebook was capable of running Windows 11 it was wrong. Luckily I have the original Windows 10 Pro USB Flash drive because the Windows 11 Pro upgrade was so incomplete I had no way of reverting notebook back to Windows 10 without reinstalling from a USB Flash.

 

Can't upgrade to windows 11 pro from windows 11 home

Hello, superrover2

Welcome to Microsoft Community.

According to the following statement from Microsoft's support site, there are often two options for upgrading to Windows 11 Pro:

1. If you have a Windows 11 Pro product key, select Start > Settings > System > Activation. Select Change product key, and then enter the 25-character Windows 11 Pro product key. Select Next to start the upgrade to Windows 11 Pro.
   
2. If you don’t have a Windows 11 Pro product key, select Start > Settings > System > Activation. Under Upgrade your edition of Windows, select Open Store. Make sure you’re signed in with your Microsoft account to purchase Windows 11 Pro. After you confirm your purchase, you’ll be prompted to install Windows 11 Pro and restart your PC.
   
   Upgrade Windows Home to Windows Pro - Microsoft Support
   

From the current point of view, it seems that you have got a Windows 11 Pro key from the license key supplier. In such cases, there is no need to uninstall Windows 11 Home and then reinstall Windows 11 Pro. The premise is that the key is genuine. Considering the current situation, you should check the key that the license key supplier sells to you according to the price of the license. Is it compliant. The following is a purchase reference given by an official website:

Buy and Download Windows 11 Pro | Microsoft

Assuming that the key was illegally obtained by the Key Supplier through unknown channels, it is very likely that you need to apply for a refund from the Supplier, and follow the second step above to obtain the digital key from the Microsoft store to upgrade.

Hope it helps! If any update, welcome to share with us.

Best regards,



Chandy |Microsoft Community Support Specialist

 

Upgrading to windows 11

I have a few questions about windows 11...

1. How many GB it is? when my pc suggested the upgrade yesterday, it said it's about 4GB just want to be sure.
   
2. I'm using a windows 10 pro so if I upgrade, will it upgrade to a windows 11 pro?