Windows 10: How to receive Remote Assistance Support from Microsoft

Discus and support How to receive Remote Assistance Support from Microsoft in Windows 10 News to solve the problem; [ATTACH]Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to […] This article How to receive Remote... Discussion in 'Windows 10 News' started by WinClub, Nov 27, 2020.

  1. WinClub New Member

    How to receive Remote Assistance Support from Microsoft

    WinClub, Nov 27, 2020
    #1
  2. DaveM121 Win User

    Received Remote Assistance Support from Microsoft - LogMeIn Rescue

    Hi Ivy123#, it is possible Microsoft Support initiated the process to remove that just before they logged off . ..

    On last place to check:

    Open the Settings App (gear icon on your Start Menu)

    Go to Apps and check in that list for LogMeIn

    If that does not exist there, you are good to go, no one can remotely access your PC . . .
     
    DaveM121, Nov 27, 2020
    #2
  3. Remote Assistance

    Hi Darlene,

    We appreciate you for being a part of Windows 10.

    Before proceeding, we need more information to help you better.


    • Are the computers connected to domain?

    • Which edition of Windows 10 is installed in your computer?
    Reference: Meanwhile you may follow the suggestions in the below article and check if it helps. With Remote Desktop Connection, you can sit at a PC and connect to another PC in a different location (the remote
    PC).

    http://windows.microsoft.com/en-in/windows/remote-desktop-connection-faq#1TC=windows-8

    Note: You may open the Start menu and click on search bar to access search bar. Except the search bar option, everything will work in Windows 10 as suggested in the above article. You may not access some of
    the computers if they are connected to domain. If you can see the sign-in screen of the remote PC but you can't sign in, you might not have been added to the Remote Desktop Users Group or to any group with administrator rights on the remote
    PC. Ask your system admin to do this for you.

    If the computers are connected to domain, you may post your query in Microsoft TechNet forum. We have a dedicated team with advanced tools and permissions to help you with this type of issues. I suggest you to post the same
    query in Microsoft TechNet forum for further assistance with this issue.

    Technet forums

    Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

    Thank you.
     
    Kiran Kishore, Nov 27, 2020
    #3
  4. How to receive Remote Assistance Support from Microsoft

    Microsoft Remote Desktop Assistant

    Hi.

    We suggest that download the Remote Desktop Assistant on this
    link
    .

    Let us know if the above solution helps. Give us an update.

    Regards.
     
    Hiroshi Ino, Nov 27, 2020
    #4
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How to receive Remote Assistance Support from Microsoft

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