Windows 10: how to recognize a device as a pc

My pc recognizes other computers on my network as media devices and I can't share folders or documents.

:)

 

Some USB Devices not recognized in Windows 10

Hi have Windows 10 Pro insider preview 10532 64bit Pro Intel i7 desktop PC.

I have multiple USB devices connected, USB 3 & 2. The USB HDD is working however my Samsung phone and kindle are no longer being recognized. The steps followed so far:

• Uninstalled all USB devices in device manager including controllers
• Flashed BIOS to latest version
• Updated USB drivers for the devices from manufacturers sites
• Tried new USB cables

Please note: both devices are recognized by my Windows 10 Lenovo laptop.

I really don't want to fresh install, please suggest any diagnostics I can try.

Thanks

 

Device not recognized by Windows 10

Hi Jan,

To isolate the issue, have you tried connecting other devices to your laptop?

If other USB devices connect without a problem, we may need to troubleshoot the USB itself. If not, we suggest that you uninstall the USB controller in Device Manager and check if it helps.

Here are the steps:

• Open Device Manager.
• Find Universal Serial Bus controllers and expand it.
• Right-click the first driver in the list, click Uninstall, and then
  OK.
  
• Repeat all the steps for all the drivers in the list.
• Restart your PC.

Do update us with the outcome.

 

No sound as PC is connected to a bluetooth device.

Hi Samuel,

As per your description, I understand that there is no sound in your PC as it shows that it is currently connected to a Bluetooth device which you do not recognize.

Before we proceed, I would like you to provide the information stated below:

1. Have you connected your PC to Bluetooth speakers?

2. Do you recognize the device that is connected to your PC?

3. Does the Bluetooth device display under Control Panel > Devices and Printers?



For now, I suggest that you perform the steps below and check if you will be able to remove the device in question.

To remove the device from your PC, follow the steps below

• Select Start > Settings > Devices >
  Bluetooth.
• Select the paired Bluetooth device that you want to remove > Remove device >
  Yes.

Your reply is very important to ensure that we provide the appropriate resolution. Do provide the above information so that we can proceed further.

Regards