Windows 10: How to recover a user profile and files therein when restore points do not work

A recent Windows 10 update appears to have deleted a user profile. Have restored to two earlier restore dates, to no avail. The system has created a temporary user profile using the same outlook email but the files associated with this user are no where to be seen.


Can anyone advise either how we might restore the original user profile or how we might find the documents which were saved in the onedrive 365 of that user, but for some reason, were not synced with the cloud that's the real crux of the matter as I'm happy to reformat to factory settings once I find the documents.

:)

 

Unable to point Windows to proper C:/User profile

When restoring your files you should direct them to the new profile location. This command will tell you its name:

echo %UserProfile%

I suggest you only restore these folders:

• Desktop
• Documents
• Downloads
• Music
• Pictures
• Videos

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!

 

Deleted file restore software.

I cant remember if it recovers old files OR leaves new files on the computer even after you do the restore. I havent used it in a while.