Windows 10: How to recover my Word 2013, and my saved work?

Hi everyone

I hope someone can help me? I am running Windows 10; and, I have, or should I say HAD, Word 2013, as my word processor. Somehow I seem to have lost my MS Word 2013, and all my saved word docs. I really need to get my MS word 2013, and all my saved work recovered: however, I don't know how! Can someone tell me what I need to do in order to recover everything please?


Cheers


Ian

:)

 

Saving updates to a Word 2013 document

I am trying to save updates to an existing word 2013 document but the Save as dialogue box keeps popping up over and over and it wont save.

[Moved from: Office / Word / Windows 10 / Office 2013]

 

Can't save MS Office 2013 documents after Win10 upgrade from Win8.1


PROBLEM:
MS Office 2013 can't save files anywhere except in OneDrive (which I don't want to use).

BACKGROUND:

• Win10 upgrade on Alienware 17 R2 (2015 model) from 8.1 went well - no errors.
• After using for a few days (normal shutdown / startups), used MS Word to create a document.

1. Created my document
2. Went to file save dialogue, typed in filename e.g. "status update.docx".
3. Almost immediately, the MS Word file save dialogue popped back up with the same filename, but now appended with a "1" e.g. "statusupdate1.docx" and received an error message (1st clue things aren't right)
4. Hit 'Save' and everything looks okay except the document name shown at the top of MS Word is "Document1" (2nd clue things aren't right)
5. Choose 'File, Close' and dialogue "Want to save your changes to Document1?" pops up (3rd clue)
6. Choose 'Save' and "statusupdate1.docx" appears as the filename -- no matter how many times I hit 'Save' the 'Save as' dialogue keeps coming back with the "statusupdate1.docx" filename
7. I'm forced to choose 'Don't Save' in the dialogue to exit MS Word
8. I CAN'T save in docx, docm, or doc in any location EXCEPT OneDrive
9. I CAN save rtf versions everywhere

ACTIONS TAKEN:

1. Checked the web for fixes but didn't find any that worked
2. Ran sfc /scannow
3. Ran dism /Online /Cleanup-image /Restorehealth
4. Chose to completely remove MS Office 2013 and reinstall (used Microsoft's MSO total removal tool which removes all registry entries in addition to removing the files)
5. After re-installation, experienced the same problem with MS Excel files (new problem after remove/install cycle)
6. Checked out Microsoft's Known Issues with Office and Windows 10, but no joy - "https://support.office.com/en-us/ar...ndows-10-28d56d84-c16c-4763-8eac-e51e05a37a16
7. Now every time I use Word, it also tries to save normal.docx which it can't save, and which takes multiple steps to finally abandon saving. Since word is used by Outlook, it also means that I have the normal.docx style sheet issue when composing mail or opening attachments.
8. UPDATE: Installed Office 2016 in trial mode. No change. Exactly the same problem with Office 2016 as Office 2013.

Any help appreciated.

UPDATE: SOLVED

Trusteer product from IBM was the problem. Once removed, all applications work and save normally.

 

Recovering corrupt word documents

Thank you so much..I have tried the program..and it says it saves the recovered text.and when i go to the output file the document is empty.. =(

I think the student will just have to accept the enevitable..:\