Windows 10: How to remove en.softonic malware that appears on desktop periodically

Discus and support How to remove en.softonic malware that appears on desktop periodically in AntiVirus, Firewalls and System Security to solve the problem; No, it does not affect files. After you click Next, there is an option to scan for affected programs. However, it may not remove any other malware you... Discussion in 'AntiVirus, Firewalls and System Security' started by hput3, Feb 17, 2018.

  1. hput3 Win User

    How to remove en.softonic malware that appears on desktop periodically


    I did finally do restore to a point well back (Feb 6). Had a heck of a time with it. Failed several times. finally followed advice I saw googling that said do it from Safe Mode. So ended up making a restore from well before (7-8 days roughly)... the ad appeared.... Breathed a sigh of relief, only to see the damn thing pop up after about 1/2 hr or 45 min.
    I believe this ad is a bit smarter than I am. If it were installed in a normal place, that `restore' should have handled it.
    I'm pretty sure now that I acquired it by installing winamp ( uninstalled several days ago)... I checked online to see what sources winamp is available from. They all appear to be softonic related. Remember my malware says `en.softonic.com' on it.

    So to summarize; I uninstalled the application I suspect the malware came with (winamp) then made a restore to well before winamp was installed. But my ad survived all that. It must be stashing itself out of the line of fire of a restore.

    NOTE: New information that may help solve this:
    I may have solved this... time will tell: I've noticed a `settings' Icon on the ad. Haven't wanted to click it for fear of further infecting things. I finally did click the settings icon on the en.softonic.com ad, it opened a`settings' area of my chrome browser to something where you can set which sites to block and which to deny. I added softonic.com to the `denied' sites. Turned the ad off manually and am now waiting to see if it still comes back
     
    hput3, Feb 19, 2018
    #16
  2. hput3 Win User

    Thank you sir for thoroughly explaining this... I already added another post since you posted this excellent response. I didn't look thorougly for responses... and missed it entirely ... please ignore the post I just minutes ago sent in.

    I found the proper way to do this by braving up and clicking on the `settings' button icon on the en.softonic.com ad (Or notification as you call them). I had feared clicking it thinking it might further infect things... but once I clicked the icon it opened chrome to the proper place you explained in your post, and I saw softonic listed in the `allow' sites area.

    Now I understand what and how has happened I have made the proper settings to prevent it.

    Thanks again for your very informative and helpful post. I guess I can quit huffing and puffing now . . . .

    One question: I noticed several sites in the `block' area that looke like this:

    example.com:443

    I can see it blocks the site on port 443 but then can I assume that leaves other ports a site can use, is that correct? Can you fill me on why 443 specifically is blocked.. is that the only port such things are allowed on?
     
    hput3, Feb 19, 2018
    #17
  3. Bree New Member
    This may help explain that...

    http://itknowledgeexchange.techtarge...ake-use-of-it/
     
Thema:

How to remove en.softonic malware that appears on desktop periodically

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