Windows 10: How to remove Fingerprint from Windows Hello in Windows 10

Discus and support How to remove Fingerprint from Windows Hello in Windows 10 in Windows 10 News to solve the problem; [ATTACH]If you do not want to use your fingerprint to log into your computer, you can remove Windows Hello Fingerprint in Windows 10. It is […] This... Discussion in 'Windows 10 News' started by WinClub, Jun 27, 2020.

  1. WinClub New Member

    How to remove Fingerprint from Windows Hello in Windows 10

    WinClub, Jun 27, 2020
    #1
  2. Nikhar_K Win User

    Windows Hello Fingerprint issue

    Hi Rajesh,



    Thank you for writing to Microsoft Community Forums.



    We understand that you are unable to use Windows Hello Fingerprint to sign in to Windows. It would be great if you can reply with the details requested below:



    • When you say, “I am not getting the option to log-in into windows using fingerprint.” What login options do you see on the login screen?
    • What happens when you try to use the Windows Hello Fingerprint scanner to login to Windows?
    • Were you able to use the Windows Hello Fingerprint to login to Windows earlier?


    Ideally, on the login screen, you will see Sign-in options that allows you to use different sign-in methods to login to Windows.



    As you have mentioned that you are able to use the Fingerprint scanner on websites, I would suggest you to refer the steps mentioned below and see if that helps:



    1. On the login screen, click on Sign-in options.
    2. Click on the Fingerprint icon, scan the Fingerprint, and see if you are able to sign in.


    Refer the screenshot below:




    How to remove Fingerprint from Windows Hello in Windows 10 fc087693-5104-47d8-960f-4d6097885918?upload=true.jpg




    If the issue persists, try removing the Fingerprint and add it again. Refer the steps mentioned below:



    1. Press Windows key + I, to open
      Settings
      .
    2. Click on Accounts and click on
      Sign-in options
      on the left pane.
    3. Now, click on Windows Hello Fingerprint and click on
      Remove.
    4. Follow the on-screen instructions to remove the Fingerprint.
    5. Once done, click on Set up and follow the on-screen instructions to add the Fingerprint.


    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jun 27, 2020
    #2
  3. how to remove fingerprint credentials?

    Hi Michal,



    From the above description, I understand you are unable to setup Windows Hello using fingerprint option on the computer. Please reply to a few questions asked below for better understanding and further assistance on the issue:

    • Are you facing the above issue since upgrading to Windows 10?
    • Prior to Windows 10, were you using fingerprint sign-in option on the computer?


    To remove the fingerprint data saved in the computer, follow the steps below and check if the issue is resolved.



    • Press Windows icon key, type Settings and select the top most search result.
    • Select Accounts and click on Sign-in options from the left side panel of the window.
    • Under Windows Hello option, click on Remove.
    • Follow the steps from a to c, only this time click on
      Set up under Windows Hello and check if you are able to add the fingerprint. You will need to scan your finger a few times to set up the
      Windows Hello feature on your PC.


    Write to us with the answers to the above questions and the status of removing fingerprint credentials saved on the computer in the same post for further assistance. Your
    reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Jun 27, 2020
    #3
  4. How to remove Fingerprint from Windows Hello in Windows 10

    Windows Hello Fingerprint issue

    Hi Nikhar,

    Thanks for the reply.

    Yesterday I had a chat discussion with one of the Microsoft tech agents. After much troubleshooting and hit and try, some issues got fixed.

    I use HP Client Security for fingerprint login. There I also created 'spare key' which was preventing Windows to show fingerprint login option. When I removed spare key option, I got back the fingerprint login option for me.

    Thanks & regards,

    Rajesh Pathak
     
    RajeshfromIndia, Jun 27, 2020
    #4
Thema:

How to remove Fingerprint from Windows Hello in Windows 10

Loading...
  1. How to remove Fingerprint from Windows Hello in Windows 10 - Similar Threads - remove Fingerprint Hello

  2. Windows hello fingerprint

    in AntiVirus, Firewalls and System Security
    Windows hello fingerprint: Hello i just ordered this fingerprint sensor for windows hello and i set it up all the drivers were updated and when i went to setup the reader it lets me scan twice then just says something went wrong. the fingerprint sensor is a elan smart-id reader...
  3. Windows Hello Fingerprint

    in Windows 10 Customization
    Windows Hello Fingerprint: this option is currently unavailable https://answers.microsoft.com/en-us/windows/forum/all/windows-hello-fingerprint/58aa9d49-6eb4-4b35-b5fb-a5add6b65a99
  4. Windows Hello Fingerprint

    in Windows Hello & Lockscreen
    Windows Hello Fingerprint: I have just gotten my new Acer Swift 3, and my fingerprint scanner was working fine however, last night I had a windows update and now I get the message 'We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint.'...
  5. Windows Hello Fingerprint

    in Windows Hello & Lockscreen
    Windows Hello Fingerprint: I'm getting the error, "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint." I've opened the driver under Biometric Devices in the Device manager it has a yellow triangle icon with a "!" in the center of the icon. I right clicked it to view...
  6. windows hello fingerprint

    in Windows Hello & Lockscreen
    windows hello fingerprint: windows hello fingerprint doesn't work suddenly in my pc, what must i do to fix it ? https://answers.microsoft.com/en-us/windows/forum/all/windows-hello-fingerprint/dc6e6010-e7f4-4991-ad63-3e1c8ac9aa57
  7. Window Hello Fingerprint

    in Windows Hello & Lockscreen
    Window Hello Fingerprint: Hello everyone, I'm running into issues when trying to enable a fingerprint scanner as a sign in option. I've checked out a few threads relating to this topic and no answers posted have resolved my issue so far. Whenever I go to the "sign-in options" setting and attempt...
  8. Windows Hello Fingerprint

    in Windows Hello & Lockscreen
    Windows Hello Fingerprint: when I try to set up my windows hello fingerprint, the message shows "something went wrong. try again later." https://answers.microsoft.com/en-us/windows/forum/all/windows-hello-fingerprint/138f8868-fe3c-459e-b311-898a6c258493
  9. Windows 10 Hello Fingerprint

    in AntiVirus, Firewalls and System Security
    Windows 10 Hello Fingerprint: Hello, How do reset my windows 10 Hello old Fingerprint? i dont have the options "Remove" on the Sign-in options THANKS https://answers.microsoft.com/en-us/windows/forum/all/windows-10-hello-fingerprint/d9595d5b-ad3a-4bac-b4b2-7bf47c5b7f55"
  10. Fingerprint windows hello

    in AntiVirus, Firewalls and System Security
    Fingerprint windows hello: Just got a new HP envy 13. I am trying to set up fingerprint reading login in Windows Hello. I click set up then get started on the next menu, the get started button disappears and the menu remains and doesn't change. I have set up a pin and password and it doesn't prompt me...